[dardman]

I ran Sbybot S&D and CWShredder before running HijackThis, which identifies the culprit (search-it-now.net). I fix this in HijackThis, which creates an "about:blank" for my internet homepage. I can change the homepage to whatever I want at that point. But when I re-open Internet Explorer, "search-it-now" comes up as the homepage again. Help me find where these &$&%# jerks have hidden their file!

Logfile of HijackThis v1.99.1
Scan saved at 11:51:01 AM, on 5/6/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
E:\WINDOWS\System32\igfxtray.exe
E:\WINDOWS\System32\hkcmd.exe
E:\Program Files\ScanSoft\OmniPageSE\opware32.exe
E:\Program Files\Ahead\InCD\InCD.exe
E:\Program Files\QuickTime\qttask.exe
E:\Program Files\iTunes\iTunesHelper.exe
E:\Program Files\AdTools Service\AdTools.exe
E:\Program Files\Common Files\Real\Update_OB\realsched.exe
E:\Program Files\Messenger\msmsgs.exe
E:\WINDOWS\System32\netmgr.exe
E:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe
E:\Program Files\Aladdin Systems\iClean\iclean.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\AdTools Service\AdToolsKeep.exe
E:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
E:\Program Files\AdsGone\adsgone.exe
E:\Program Files\iPod\bin\iPodService.exe
E:\PROGRA~1\VCOM\SYSTEM~1\mxtask.exe
E:\WINDOWS\System32\wuauclt.exe
E:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\Real\RealOne Player\RealPlay.exe
E:\WINDOWS\explorer.exe
E:\Documents and Settings\Administrator\Local Settings\Temp\Temporary Directory 6 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.search-it....net/index.html
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O4 - HKLM\..\Run: [Fix-It AV] E:\PROGRA~1\VCOM\SYSTEM~1\MemCheck.exe
O4 - HKLM\..\Run: [IgfxTray] E:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] E:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Omnipage] E:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [NeroCheck] E:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] E:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] E:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickFinder Scheduler] "E:\Program Files\WordPerfect Office 11\Programs\QFSCHD110.EXE"
O4 - HKLM\..\Run: [AdTools Service] E:\Program Files\AdTools Service\AdTools.exe
O4 - HKLM\..\Run: [TkBellExe] "E:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [MSMSGS] "E:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [netmgr] E:\WINDOWS\System32\netmgr.exe
O4 - HKCU\..\Run: [Registry Cleaner Scheduler] "E:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe" /startup
O4 - HKCU\..\Run: [iClean] "E:\Program Files\Aladdin Systems\iClean\iclean.exe" /I
O4 - Global Startup: Adobe Reader Speed Launch.lnk = E:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AdsGone 2003.lnk = E:\Program Files\AdsGone\adsgone.exe
O4 - Global Startup: Event Reminder.lnk = ?
O8 - Extra context menu item: &Google Search - res://e:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://e:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://e:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://e:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://e:\program files\google\GoogleToolbar1.dll/cmtrans.html
O12 - Plugin for .spop: E:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {047CE197-F3B0-40EE-B4BD-D8B388AB5EFD} - file://C:\Recycled\929113.exe
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z....iTunesSetup.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by17fd.bay17....es/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1108491183842
O16 - DPF: {D8A8A7F1-53EF-41F2-B44D-F3E2E595DC27} - ms-its:mhtml:file://C:\MAIN.MHT!http://69.50.163.252...hm::/update.exe
O20 - Winlogon Notify: igfxcui - E:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - E:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SystemSuite Task Manager - V Communications, Inc. - E:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe

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Welcome to GTG.

Before you do anything else, please create a folder for HijackThis and put it in a permanent folder (like C:\HJT) instead of the Temp folder. This is required because HijackThis will create backups and we don't want them to be deleted.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknigh...spy/Cleanup.exe ) and install it. Don't run it yet.

Reboot into Safe Mode by hitting the F8 key until menu shows up. In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click 'Kill process' for each one if they are still listed (they shouldn't be - but double check):

E:\Program Files\AdTools Service\AdTools.exe
E:\WINDOWS\System32\netmgr.exe
E:\Program Files\AdTools Service\AdToolsKeep.exe

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

AdTools Service

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.search-it....net/index.html
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O4 - HKLM\..\Run: [AdTools Service] E:\Program Files\AdTools Service\AdTools.exe
O4 - HKCU\..\Run: [netmgr] E:\WINDOWS\System32\netmgr.exe
O16 - DPF: {047CE197-F3B0-40EE-B4BD-D8B388AB5EFD} - file://C:\Recycled\929113.exe
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z....iTunesSetup.exe
O16 - DPF: {D8A8A7F1-53EF-41F2-B44D-F3E2E595DC27} - ms-its:mhtml:file://C:\MAIN.MHT!http://69.50.163.252...hm::/update.exe

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

E:\Program Files\AdTools Service\
E:\WINDOWS\System32\netmgr.exe

Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes.

Reboot into Normal Mode run a new HijackThis scan. Save the log file and post it here.

[greyknight17]

Welcome to GTG.

Before you do anything else, please create a folder for HijackThis and put it in a permanent folder (like C:\HJT) instead of the Temp folder. This is required because HijackThis will create backups and we don't want them to be deleted.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknigh...spy/Cleanup.exe ) and install it. Don't run it yet.

Reboot into Safe Mode by hitting the F8 key until menu shows up. In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click 'Kill process' for each one if they are still listed (they shouldn't be - but double check):

E:\Program Files\AdTools Service\AdTools.exe
E:\WINDOWS\System32\netmgr.exe
E:\Program Files\AdTools Service\AdToolsKeep.exe

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

AdTools Service

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.search-it....net/index.html
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O4 - HKLM\..\Run: [AdTools Service] E:\Program Files\AdTools Service\AdTools.exe
O4 - HKCU\..\Run: [netmgr] E:\WINDOWS\System32\netmgr.exe
O16 - DPF: {047CE197-F3B0-40EE-B4BD-D8B388AB5EFD} - file://C:\Recycled\929113.exe
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z....iTunesSetup.exe
O16 - DPF: {D8A8A7F1-53EF-41F2-B44D-F3E2E595DC27} - ms-its:mhtml:file://C:\MAIN.MHT!http://69.50.163.252...hm::/update.exe

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

E:\Program Files\AdTools Service\
E:\WINDOWS\System32\netmgr.exe

Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes.

Reboot into Normal Mode run a new HijackThis scan. Save the log file and post it here.

[greyknight17]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.