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HELP! I have XP, I have Internet but unable to get emails


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#1
jax32223

jax32223

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Hello, I am new here I am really sad about my computer, was working well and then is not good anymore, I have windows XP connectec from Comcast, I am able to aopen any website without a problem but when I sign in for my email msn, yahoo or hotmail doesn;t work, the screen told me that I have no Internet connections. Can anybody help me please? I don't know what to do, Thank you
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#2
jrm20

jrm20

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Hello, I am new here I am really sad about my computer, was working well and then is not good anymore, I have windows XP connectec from Comcast, I am able to aopen any website without a problem but when I sign in for my email msn, yahoo or hotmail doesn;t work, the screen told me that I have no Internet connections. Can anybody help me please? I don't know what to do, Thank you




What browser are you using and what version?

-Try clearing out all cookies, temporary internet files etc by going to tools / options..

-Make sure if you have any software firewall that it is not blocking the sites.

-Have you checked for viruses or adware/malware

download malwarebytes install and run, delete all found viruses etc if any come up..

http://www.download....4-10804572.html

Lastly it wouldn't hurt to try a different browser if you still use Internet explorer. Try firefox if you still do..
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