[alphabeta]

I have an old laptop that originally had Windows 98 but is now running on Windows 2000. Is has a Linksys ethernet card (http://www.linksysby...MPC100/download) that connects to a cable modem. It was working fine for awhile until it went unused for a few weeks. The device looks like it's working with all of the lights flashing like they should. But the internet is not working on it. The computer lists the device in the task bar but the properties are showing that it's not installed. I didn't use the floppy to install it originally but even when I use it now it doesn't help. I downloaded the files from the website and no luck either. Any help would be appreciated.

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Go Start>Run ("Start search" in Vista).
Type in:
cmd
Click OK (hit Enter in Vista).

At Command Prompt, type in:
ping www.google.com > ping.txt
Hit Enter.

In Window Explorer navigate to:
C:\Documents and Settings\your_name (C:\Users\your_name in Vista)
Double click on ping.txt to open it in Notepad.
Copy all text, and post it in your next reply.

[Broni]

Go Start>Run ("Start search" in Vista).
Type in:
cmd
Click OK (hit Enter in Vista).

At Command Prompt, type in:
ping www.google.com > ping.txt
Hit Enter.

In Window Explorer navigate to:
C:\Documents and Settings\your_name (C:\Users\your_name in Vista)
Double click on ping.txt to open it in Notepad.
Copy all text, and post it in your next reply.

[alphabeta]

Go Start>Run ("Start search" in Vista).
Type in:
cmd
Click OK (hit Enter in Vista).

At Command Prompt, type in:
ping www.google.com > ping.txt
Hit Enter.

In Window Explorer navigate to:
C:\Documents and Settings\your_name (C:\Users\your_name in Vista)
Double click on ping.txt to open it in Notepad.
Copy all text, and post it in your next reply.

I'm not sure that I understand. This laptop is running on Windows 2000. Can you clarify?

[123Runner]

I do not use 2000, but the commands and where you do them should be close to the same.

You need to get to a command prompt (CMD)
At the prompt, type in (ping www.google.com > ping.txt) and hit enter.

Broni is looking to see if the network can find the ip address's

The text file will tell us what the system is looking for.

navigate to where he told you to get the text file (or do a search for it).
Then copy and paste the text in your post.