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Excel keeps breaking down!


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#1
Kristina

Kristina

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Excel seems to have stopped working. I cannot open a new file, Vista gives me the message Excel has to shut down.
Old files sometimes work to be open. When opening another old file it may break down again though.
I rewrote a table three times...and now it's all lost again. Autorecovery doesn't seem to work either for all files. Some modified just a bit were saved, the main work wasn't saved at all.
I tried to open a new doc or an old one while working....seems I can't do either. The system breaks down and all my work gets lost. :)

This is the error message I got:

Problem signature:
Problem Event Name: APPCRASH
Application Name: EXCEL.EXE
Application Version: 11.0.8237.0
Application Timestamp: 48eff43b
Fault Module Name: OLEAUT32.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a74f
Exception Code: c0000005
Exception Offset: 00004580
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1048

Additional information about the problem:
LCID: 1033
Brand: Office11Crash
skulcid: 1033

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Please help!
This is a new laptop and it seemed to be working just fine the first month. Now it sometimes gives me error mesages with other programs too (for ex when starting messenger and trying to minimize it quickly)..however if I choose wait or search for a solution it recovers.

Edited by Kristina, 23 January 2009 - 02:04 PM.

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#2
Artellos

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Please finish your Malware topic first before we go on fixing this problem :)

Regards,
Olrik
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