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pop-ups [Solved]

Started by roacham , Jan 23 2009 03:10 PM

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#16
roacham
Posted 31 January 2009 - 03:17 PM

roacham

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--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Saturday, January 31, 2009
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, January 30, 2009 22:50:21
Records in database: 1729487
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\

Scan statistics:
Files scanned: 63367
Threat name: 13
Infected objects: 27
Suspicious objects: 0
Duration of the scan: 01:38:39


File name / Threat name / Threats count
C:\Documents and Settings\gina\Shared\Top of Charts - 2004.wma Infected: Trojan-Downloader.WMA.Wimad.k 1
C:\Documents and Settings\gina\Shared\[new release] 22going butt hole surfers 36.wma Infected: Trojan-Downloader.WMA.Wimad.d 1
C:\Documents and Settings\gina\Shared\[New Version] copasetic self proclaimed 32.wma Infected: Trojan-Downloader.WMA.Wimad.d 1
C:\Documents and Settings\Guest\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmimpro.jar-396c70dc-4344ce7c.zip Infected: Exploit.Java.Gimsh.b 1
C:\Documents and Settings\Guest\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmimpro.jar-6b13a7e7-5cb914d8.zip Infected: Exploit.Java.Gimsh.b 1
C:\Documents and Settings\surfer4life\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\cnte-dhncgts.jar-7d0bd541-26f9461c.zip Infected: Trojan.Java.ClassLoader.as 3
C:\Documents and Settings\surfer4life\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmimpro.jar-2afc8601-274383cf.zip Infected: Exploit.Java.Gimsh.b 1
C:\Documents and Settings\surfer4life\Incomplete\Preview-T-3545425-its my baby mama.mp3 Infected: Trojan-Downloader.WMA.GetCodec.c 1
C:\Documents and Settings\surfer4life\Incomplete\Preview-T-3877629-mr mike tyson flow - greatest hits.mp3 Infected: Trojan-Downloader.WMA.GetCodec.n 1
C:\Documents and Settings\surfer4life\Incomplete\Preview-T-5745425-missing you dirty.mp3 Infected: Trojan-Downloader.WMA.GetCodec.c 1
C:\Documents and Settings\surfer4life\Incomplete\T-3545425-its my baby mama.mp3 Infected: Trojan-Downloader.WMA.GetCodec.c 1
C:\Documents and Settings\surfer4life\Incomplete\T-3877629-mr mike tyson flow - greatest hits.mp3 Infected: Trojan-Downloader.WMA.GetCodec.n 1
C:\Documents and Settings\surfer4life\Incomplete\T-4542054-thats my nigga MTV.mp3 Infected: Trojan-Downloader.WMA.GetCodec.f 1
C:\Documents and Settings\surfer4life\Incomplete\T-5745425-missing you dirty.mp3 Infected: Trojan-Downloader.WMA.GetCodec.c 1
C:\Documents and Settings\surfer4life\Shared\DJ STEELO - Haitian Fresh feat Wyclef Jean & Lil Boosie - Gon Jock.mp3 Infected: Trojan-Downloader.WMA.GetCodec.c 1
C:\Documents and Settings\surfer4life\Shared\mike tyson flow CD quality.mp3 Infected: Trojan-Downloader.WMA.GetCodec.f 1
C:\Documents and Settings\surfer4life\Shared\mike tyson flow two guys shoot their cream inside hot girl's tight [bleep] [cumshot].mp3 Infected: Trojan-Downloader.WMA.Wimad.o 1
C:\Program Files\Eyetide Media\Eyetide Viewer\mgsSetp.EyeTide.exe Infected: not-a-virus:WebToolbar.Win32.MyWebSearch.dr 1
C:\Program Files\LimeWire\New Folder\LimeWire\Incomplete\Preview-T-3545425-2pac remixs.mp3 Infected: Trojan-Downloader.WMA.GetCodec.c 1
C:\Program Files\LimeWire\New Folder\LimeWire\Incomplete\Preview-T-3545425-hysmen.mp3 Infected: Trojan-Downloader.WMA.GetCodec.c 1
C:\Program Files\LimeWire\New Folder\LimeWire\Incomplete\Preview-T-3545425-yung mo everytime we touch.mp3 Infected: Trojan-Downloader.WMA.GetCodec.c 1
C:\Program Files\LimeWire\New Folder\LimeWire\limewire\we are marshall.zip Infected: not-a-virus:AdWare.Win32.TrafficSol.t 1
C:\Program Files\LimeWire\New Folder\LimeWire\limewire\we are marshall.zip Infected: not-a-virus:Downloader.Win32.AdLoad.d 1
C:\Program Files\LimeWire\New Folder\LimeWire\limewire\we are marshall.zip Infected: not-a-virus:Downloader.Win32.AdLoad.f 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\wpv921227390376.cpx.vir Infected: Trojan-Downloader.Win32.Agent.asqy 1

The selected area was scanned.
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#17
roacham
Posted 31 January 2009 - 03:20 PM

roacham

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:19:48 PM, on 1/31/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\MMKeybd.exe
C:\PROGRA~1\Logitech\SYSTEM\EM_EXEC.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\Program Files\AT&T\Internet Security Wizard\ISW.exe
C:\Program Files\Netropa\OSD.exe
C:\Program Files\Bellsouth\HelpCenter40b\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\Nhksrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.5.0_08\bin\jucheck.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.att.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SE...S01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\MMKeybd.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ISW.exe] "C:\Program Files\AT&T\Internet Security Wizard\ISW.exe" /AUTORUN
O4 - HKLM\..\Run: [HelpCenter4.1] C:\Program Files\Bellsouth\HelpCenter40b\bin\sprtcmd.exe /P HelpCenter4.1
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01111E00-3E00-11D2-8470-0060089874ED} (Support.com SmartIssue) - http://support.fasta...oad/tgctlsi.cab
O16 - DPF: {01112B00-3E00-11D2-8470-0060089874ED} (Support.com RemoteControl Class) - http://support.fasta...wnload/tgrc.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://help.bellsout...oad/tgctlcm.cab
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.c...es/MsnInstC.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 7669 bytes
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#18
Rorschach112
Posted 31 January 2009 - 03:21 PM

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
hello

Please download the OTMoveIt3 by OldTimer
  • Save it to your desktop.
  • Please double-click OTMoveIt3.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    :Processes
explorer.exe

:Services

:Reg

:Files
C:\Documents and Settings\gina\Shared\Top of Charts - 2004.wma
C:\Documents and Settings\gina\Shared\[new release] 22going butt hole surfers 36.wma
C:\Documents and Settings\gina\Shared\[New Version] copasetic self proclaimed 32.wma
C:\Documents and Settings\surfer4life\Incomplete\Preview-T-3545425-its my baby mama.mp3
C:\Documents and Settings\surfer4life\Incomplete\Preview-T-3877629-mr mike tyson flow - greatest hits.mp3
C:\Documents and Settings\surfer4life\Incomplete\Preview-T-5745425-missing you dirty.mp3
C:\Documents and Settings\surfer4life\Incomplete\T-3545425-its my baby mama.mp3
C:\Documents and Settings\surfer4life\Incomplete\T-3877629-mr mike tyson flow - greatest hits.mp3
C:\Documents and Settings\surfer4life\Incomplete\T-4542054-thats my nigga MTV.mp3
C:\Documents and Settings\surfer4life\Incomplete\T-5745425-missing you dirty.mp3
C:\Documents and Settings\surfer4life\Shared\DJ STEELO - Haitian Fresh feat Wyclef Jean & Lil Boosie - Gon Jock.mp3
C:\Documents and Settings\surfer4life\Shared\mike tyson flow CD quality.mp3
C:\Documents and Settings\surfer4life\Shared\mike tyson flow two guys shoot their cream inside hot girl's tight [bleep] [cumshot].mp3
C:\Program Files\Eyetide Media\Eyetide Viewer\mgsSetp.EyeTide.exe
C:\Program Files\LimeWire\New Folder\LimeWire\Incomplete\Preview-T-3545425-2pac remixs.mp3
C:\Program Files\LimeWire\New Folder\LimeWire\Incomplete\Preview-T-3545425-hysmen.mp3
C:\Program Files\LimeWire\New Folder\LimeWire\Incomplete\Preview-T-3545425-yung mo everytime we touch.mp3
C:\Program Files\LimeWire\New Folder\LimeWire\limewire\we are marshall.zip
C:\Program Files\LimeWire\New Folder\LimeWire\limewire\we are marshall.zip
C:\Program Files\LimeWire\New Folder\LimeWire\limewire\we are marshall.zip


:Commands
[purity]
[emptytemp]
[start explorer]
[Reboot]
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt3
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.



also post a new HJT Log
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#19
roacham
Posted 31 January 2009 - 04:19 PM

roacham

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She did everything with the OTmove it and tried to copy and paste everything under green bar in results window and it wont let her copy or do anything.
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#20
roacham
Posted 31 January 2009 - 06:05 PM

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If that didn't make since, she is at this part "Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply." and she can not highlight it to copy. She says she can't do anything. I told her to just leave everything till I got an answer from you on what to do.

It's hard not being there with her but it is to hard to go to her house everytime I get a reply, LOL. Thank you so much for your help and patience.
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#21
Rorschach112
Posted 01 February 2009 - 07:40 AM

Rorschach112

    Ralphie

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Have her delete all these files

C:\Documents and Settings\gina\Shared\Top of Charts - 2004.wma
C:\Documents and Settings\gina\Shared\[new release] 22going butt hole surfers 36.wma
C:\Documents and Settings\gina\Shared\[New Version] copasetic self proclaimed 32.wma
C:\Documents and Settings\surfer4life\Incomplete\Preview-T-3545425-its my baby mama.mp3
C:\Documents and Settings\surfer4life\Incomplete\Preview-T-3877629-mr mike tyson flow - greatest hits.mp3
C:\Documents and Settings\surfer4life\Incomplete\Preview-T-5745425-missing you dirty.mp3
C:\Documents and Settings\surfer4life\Incomplete\T-3545425-its my baby mama.mp3
C:\Documents and Settings\surfer4life\Incomplete\T-3877629-mr mike tyson flow - greatest hits.mp3
C:\Documents and Settings\surfer4life\Incomplete\T-4542054-thats my nigga MTV.mp3
C:\Documents and Settings\surfer4life\Incomplete\T-5745425-missing you dirty.mp3
C:\Documents and Settings\surfer4life\Shared\DJ STEELO - Haitian Fresh feat Wyclef Jean & Lil Boosie - Gon Jock.mp3
C:\Documents and Settings\surfer4life\Shared\mike tyson flow CD quality.mp3
C:\Documents and Settings\surfer4life\Shared\mike tyson flow two guys shoot their cream inside hot girl's tight [bleep] [cumshot].mp3
C:\Program Files\Eyetide Media\Eyetide Viewer\mgsSetp.EyeTide.exe
C:\Program Files\LimeWire\New Folder\LimeWire\Incomplete\Preview-T-3545425-2pac remixs.mp3
C:\Program Files\LimeWire\New Folder\LimeWire\Incomplete\Preview-T-3545425-hysmen.mp3
C:\Program Files\LimeWire\New Folder\LimeWire\Incomplete\Preview-T-3545425-yung mo everytime we touch.mp3
C:\Program Files\LimeWire\New Folder\LimeWire\limewire\we are marshall.zip
C:\Program Files\LimeWire\New Folder\LimeWire\limewire\we are marshall.zip
C:\Program Files\LimeWire\New Folder\LimeWire\limewire\we are marshall.zip



Then post a new HJT log
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#22
roacham
Posted 01 February 2009 - 08:45 AM

roacham

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before I call her to delete them, if she got to the part on moveit3 of clicking the red moveit buttun and it posted everything in the results window, would that have deleted them? All steps were successful, she says she just cant do anything with the results window box. She says it won't allow her to highlight the results to copy and paste them.

Also, how should I have her delete them? Just find each individual file and delete it that way?

Thank you :)
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#23
Rorschach112
Posted 02 February 2009 - 08:21 AM

Rorschach112

    Ralphie

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Have her delete them as OTM3 wouldn't have worked properly

Just find each one and right click and delete em, that simple :)

post a new HJT log with it as well
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#24
roacham
Posted 02 February 2009 - 10:25 AM

roacham

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OK, I told her yesterday to go aheaad and see if she could find them and delete them and to post a new HJT log so hopefully she will do thet today.
Thanks :)
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#25
Rorschach112
Posted 03 February 2009 - 08:53 AM

Rorschach112

    Ralphie

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ok
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#26
roacham
Posted 03 February 2009 - 05:11 PM

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I couldnt find everything on the list but I deleted all the things I could. Thank you again You rock. My sons going to be ticked becuase I think Lime wire has gotta go. lol






Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:07:50 PM, on 2/3/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\MMKeybd.exe
C:\PROGRA~1\Logitech\SYSTEM\EM_EXEC.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\Program Files\AT&T\Internet Security Wizard\ISW.exe
C:\Program Files\Netropa\OSD.exe
C:\Program Files\Bellsouth\HelpCenter40b\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\Program Files\Java\jre1.5.0_08\bin\jucheck.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.att.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SE...S01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\MMKeybd.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ISW.exe] "C:\Program Files\AT&T\Internet Security Wizard\ISW.exe" /AUTORUN
O4 - HKLM\..\Run: [HelpCenter4.1] C:\Program Files\Bellsouth\HelpCenter40b\bin\sprtcmd.exe /P HelpCenter4.1
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01111E00-3E00-11D2-8470-0060089874ED} (Support.com SmartIssue) - http://support.fasta...oad/tgctlsi.cab
O16 - DPF: {01112B00-3E00-11D2-8470-0060089874ED} (Support.com RemoteControl Class) - http://support.fasta...wnload/tgrc.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://help.bellsout...oad/tgctlcm.cab
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.c...es/MsnInstC.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 7619 bytes

Edited by roacham, 03 February 2009 - 06:23 PM.

  • 0

#27
Rorschach112
Posted 04 February 2009 - 07:24 AM

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
yup should definitely go

Follow these steps to uninstall Combofix and tools used in the removal of malware
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    Posted Image



Download ToolsCleaner2 to your desktop and run it ( by de A.Rothstein & Dj Quiou )
  • Click the Pt. Restauration button and press OK to the prompts.
  • Click the Corbeille button and press OK to the prompt.
  • Click the Fichiers temp button and press OK to the prompt.
  • Click the Recherche button and let it run ( it may look like it freezes but let it continue )
  • Once it is done click the Suppression button and let it remove anything it finds.
  • Close the program


Please download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.



Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com.../readstep2.html




Below I have included a number of recommendations for how to protect your computer against malware infections.
  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.

  • SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

  • Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
    secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
    blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
    Here


    If you choose to use Firefox, I highly recommend these add-ons to keep your PC even more secure.
    • NoScript - for blocking ads and other potential website attacks
    • McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.

  • Please read my guide on how to prevent malware and about safe computing here
Thank you for your patience, and performing all of the procedures requested.
  • 0

#28
roacham
Posted 05 February 2009 - 05:51 PM

roacham

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 245 posts
Thank yo for all your help and patience with me and my sister working through this. She has half of the steps finished and will be doing the rest as soon as we get a chance for me to explain how to do it all to her. We'll let you know when we get everything.
  • 0

#29
Rorschach112
Posted 05 February 2009 - 06:11 PM

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
ok
  • 0

#30
Rorschach112
Posted 09 February 2009 - 01:01 PM

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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