[roodylara]

HI

am new to this but it seems like i been down on luck when it comes to computers lately first my laptop got malware which someone on the site is helping me with and now my desktop keeps crashing.

it is displaying the following message;

a problem has been detected and windows has been shut down to prevent damage to your computer

IRQL_NOT_LESS_OR_EQUAL

technical information:
***STOP: 0x0000000A (0x0000b340, 0x00000ff, 0x00000000,0x804d93be)

beginning dump of physical memory
physical memory dump complete

if anyone know how to fix this your help would greatly be appriciated

sincerely

rudy

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Hello roodylara,

Are you still having a issue with your system restarting.

[anzenketh]

Hello roodylara,

Are you still having a issue with your system restarting.

[Broni]

Download, and install WhoCrashed: http://www.resplende...rashedSetup.exe
Open it, click Analyze button.
WhoCrashed will create report.
Copy, and paste it into your next reply.

[roodylara]

thaks for your response

an yes am still having this problem should i download that who crashed me program? i reformated everything from the c drive and its still happening i dont know what to do

[Broni]

Yes, please, but...
...since you formatted, you should be aware, that IRQL_NOT_LESS_OR_EQUAL error is often caused by bad RAM, or/and overheating.

*** Run memtest

Click this for a guide to using Memtest

Click this to download Memtest

Run it overnight if possible.

*** Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:



Provide processor info (hold Windows key, and hit Pause/Break key to find out).

Edited by Broni, 31 January 2009 - 02:02 PM.

[roodylara]

ok for speed fan my temps are
temp1 :55 c with a flame image
temp2 :55 c with a flame image
temp3 :37 c with a blue arrow pointing down
hdo 33c blue arrow pointing down


Win9x:NO 64Bit:NO GiveIO:YES SpeedFan:YES
I/O properly initialized
Linked ISA BUS at $0290
Linked SiS651 SMBUS at $E580
Scanning ISA BUS at $0290...
F71882F check found $FF $FF $11 $06 $FF
Winbond W83637HF (ID=$80) found on ISA at $290
SuperIO Chip=Winbond W83637HF
Linked ISA BUS at $0295
Scanning SiSx30 SMBus at $E580...
Scanning ISA BUS at $0295...
SMART Enabled for drive 0
Found ST3160022A (160.0GB)
End of detection

[roodylara]

processor info

intel ® pentium 4 cpu 2.66Ghz
2.66ghz
480 mb of ram

thanks for the help

[Broni]

1. I still would like to see WhoCrashed report.
2. Those SpeedFan temperatures are from when computer idles?
3. Are you planning on running memtest?

[roodylara]

yes those are the temps from when it is in idle and when its bein used they go up a few degree celsuis. i could get the memory test to run i don't know how to run it i tried severl times but most of the ones i downloaded said i ha d to choose an program to run it from

[Broni]

I guess, you didn't read memtest manual carefully enough. Memtest creates bootable CD. It doesn't need any program to run it.
You also didn't answer my first question.