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missing file ntoskrnl.exe - please assist


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#1
jenneedshelp

jenneedshelp

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Hi,

I reinstalled Windows on my laptop several weeks ago. I then ended up with a virus which somebody on this site helped me clear out. Now I have come back to my laptop making a clicking sound and giving me this error message: following file is missing or corrupt: <WINDOWS root\system32\ntoskrnl.exe> am I am serious trouble? clicking may indicate my hard drive is starting to fail? How do I fix it?

I hope there is someone out there again who can guide me through this problem. Your help is appreciated.
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#2
Mark D

Mark D

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Howszit?

A clicking noise is usually from the hard drive. Try to boot form the XP CD and press R at the 1st screen to enter the repair console. If it can find your hard drive it will ask you what windows Installation that you'd like to log onto, (usually #1). It should then ask for an admin password, (just press enter unless you did give the system one when you re-installed. You should get to a DOS like prompt (C:\Windows\System32>) Type CHKDSK /r and press enter.

If the XP CD cannot find your hard drive, well, :) this will confirm that your drive has failed or is failing...

Once a click noise is coming from a drive, it is not normally a good sign.

Good Luck

Edited by Mark D, 25 January 2009 - 05:55 AM.

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