Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

My computer cannot boot up


  • Please log in to reply

#1
tralfaz14921

tralfaz14921

    Member

  • Member
  • PipPip
  • 14 posts
Hi,

Yesterday, after the quarrantine of a Trojan found by a sweep of my Webroot Antivirus, my computer won't boot up once Windows XP loads. My screen goes blue and the following message appears:

STOP: c0000135 {Unable to Locate Component}

This application has failed to start because USER32.dll was not found. Re-installing the application may fix this problem.


Any help would be greatly appreciated!

Thanks,
Jim
  • 0

Advertisements


#2
wannabe1

wannabe1

    Tech Staff

  • Technician
  • 16,645 posts
Hello tralfaz14921...

Will the machine start in Safe Mode?

wannabe1
  • 0

#3
amd64fx

amd64fx

    Member

  • Member
  • PipPip
  • 16 posts
Boot into safe mode and restore the file. Use a different program to clean it. If the doesnt work and u have a restore disk run a repair.
  • 0

#4
tralfaz14921

tralfaz14921

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
Hi wannabe1,

No, my computer won't start in safe mode either. Once Safe Mode starts it just goes back to the blue screen with the same message displayed as before.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP