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Ad aware freezes[RESOLVED]


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#1
jegsjegs

jegsjegs

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Hi

Ad Aware freezes scanning c:\windows\system32\appmgmt

I was working my way through the help topic on here and got as far as:

"+Debugf Log: In the event you still can NOT complete a scan, please do the following:

Launch Ad-Aware SE. Click on "Preferences" > "Tweak" > "Logfiles". Check (ON) this tweak: "Include used command line parameters in logfile"."

This option is greyed out in my Ad-Aware

Any suggestions?

Thanks
Jegs
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#2
Guest_Andy_veal_*

Guest_Andy_veal_*
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Hello and Welcome

There are a number of options we can use in this situation. Firstly, please make sure you have the latest definition file: SE1R43 06.05.2005

We highly suggest doing a Disk Defragmentation and follow it with a thorough Check or Scan Disk, depending upon your version of Windows.

You could try scanning in: Safe mode

Another option is to try a command line:
1. Click "Start" > select "Run" > type the text shown in bold below (including the quotation marks and with the same spacing as shown)

"C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe" +procnuke

Click OK.

Please note that the path above is of the default installion location for Ad-aware SE, if this is different, please adjust it to the location that you have installed it to.

2. When the scan has completed, select Next.
3. In the Scanning Results window, select the "Scan Summary" tab.
4. Check the box next to each "target family" you wish to remove.
5. Click next, Click OK.

If you still have a problem, cancel BEFORE the scan reaches the point of stalling -- say after 20 objects are detected. Then click cancel and click on the logfile. Remove any objects you choose and rescan. Again stop the scan before it reaches the point of stalling and remove any additional objects. Then try a full scan without stopping it.

Please let us know how you make out and which option worked.

All the best

Andy
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#3
jegsjegs

jegsjegs

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I tried your suggestions - didn't help but thanks anyway. the problem was a knackered hard disk. I caught it just in time - I made an image with Ghost just before it died completly.

Cheers

jegs
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#4
Guest_Andy_veal_*

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Glad you found your problem and solved it in time :tazz:
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#5
Guest_Andy_veal_*

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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