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#31
jharris

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okay, well thank you very much for trying, it has been much appreciated. So to hook up the laptop to my internet connection (i have a telephone modem) do i just plug my ethernet cable into the laptop then reboot into safe mode? cause on the laptop now i cant access anything for internet connection
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#32
xBPM07x

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The cord(s) that is/are currently in your desktop computer must be simply moved into your Laptop. Anything currently in the wall or modem must stay, just anything hooked to your actual computer must be moved to your laptop, then you can boot into safe mode with an Internet connection.
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#33
jharris

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i tried that and it wont connect to internet, keeps saying something about DNS
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#34
jharris

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i dont know what to do with it, i guess i am going to have to take it somewhere and get it reformatted.. I hate to do that because there are so many photos on it that i dont want to lose. avg is letting me run a scan on it in safe mode, no threats yet but its reporting a lot of change in my DLL files and boot sector of disk C:

Edited by jharris, 26 January 2009 - 11:28 PM.

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#35
xBPM07x

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Do not reformat it until you have tried all the guides on this website and after you have posted a HiJackThis log. Don't give up yet! If you need to download something on it then simply put it on a USB drive, or burn it to a disk and bring it to your laptop, there are people here to help you.
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#36
jharris

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that link you wanted me to click on earlier can i put that on a junkstick and do it??
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#37
xBPM07x

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You can download that file, put it on a stick, and move it onto your laptop, yes. Then you can run it on your laptop and it will work fine.
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#38
jharris

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also too, when i try to load in under my normal personal settings, when i click ctrl alt del it says that the "Task Manager has been disabled by your administrator" does that make a difference to anything???

ok to what you just said i got it put on a junkstick now which way do i add it to the laptop? through safemode undertesting? cause i cant access anything through the one i 'd normally use

Edited by jharris, 26 January 2009 - 11:47 PM.

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#39
xBPM07x

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To answer your first question, a trojan or something else could have modified that setting which makes it so you don't have permissions to open the Task Manager, which is why you should post a HiJackThis log for a malware removal specialist. Your second question, yes, boot into safe mode, log in to the Administrator account, and then go to "My Computer" and find your stick. Then copy it to your Desktop, and run it.
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#40
jharris

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how do i post a hijackthis log?
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#41
xBPM07x

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Go to this forum:

http://www.geekstogo...o-Here-f37.html

Then read these threads:

1. Malware FAQ
2. You Must Read This Before Posting A Hijackthis Log
3. Not getting help?
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