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IE7 Hanging


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#1
sizzle

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Hi once again, I hope you maybe able to help me, since I installed 3 updates from windows on 23/1/2008 since then I have been having trouble trying to connect to my web browser (google) which is continually hanging.

Sometimes its OK and I can connect first time other times it can take me 10 - 15 minutes to connect due to the hanging and the problem with trying to close the screen which can atke 3-4 minutes

I have looked at the error log a copy of which is here:-

28 January 2009 Application Hanging Hanging application iexplore,version 7.0.6000.16762, hanging module hungapp, version 0.0.0.0, hanging address 0x00000000.
28 january 2009 Application n Hang. Fault bucket 1015682910.

Having read a few bloggs on yours and other sites and thought it might have been a malware problem so I carried out the following operations with no solution to the problem.
Ran Regcure, ATF Cleaner, Malwarebytes Anti -Malware, Spybot, AVG Antivirus scan, I even tried to restore my system before the 23 January but was unsuccessful as I kept getting an error message "can,t install this restore point".

The three Windows update were, Office Live Add-in, Samsung Display Syncmaster Magic, T200/T200G (Analog) and Windows Search 4.0 for Windowss XP (KB940157), I have removed the last update as I thought it may have been the cause of the problem.

Thank you in anticipation of your assistance.

Sizzle
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#2
karbo

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Not all third-party toolbars will play nicely together in IE, especially Google & Yahoo toolbars.

Does the behavior persist if you start IE7 in No Add-ons mode? To start IE7 in No Add-ons mode:

- Right-click on the blue IE desktop icon and select Start without Add-ons; or

- Start | (All) Programs | Accessories | System Tools | Internet Explorer (No add-ons)

or

If still no joy, you could try to reset your IE7 in the options under Advanced.

Edited by karbo, 28 January 2009 - 01:18 PM.

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#3
sizzle

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HI Thanks for your reply. I have disabled the Add-ons as suggested and IE seems to work every time. I have tried 10 times each with Add-ons on and off, 10 out of 10 for Add-Ons off, 5 out of 10 for Add-ons on. Regards sizzle
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#4
karbo

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HI Thanks for your reply. I have disabled the Add-ons as suggested and IE seems to work every time. I have tried 10 times each with Add-ons on and off, 10 out of 10 for Add-Ons off, 5 out of 10 for Add-ons on. Regards sizzle


You're welcome! :)
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