[ragtoy]

[color="#483D8B"]Yesterday my Dell laptop got a bug System guard 2009 self initiates every few minutes. and norton's av detects Packed.generic.200. The usual click-on the link found on the Nortons AV popup takes me to Symantec Web page but the removal instructions yields no results. Anybody out there have any experience with these issues. I have down loaded a malware blocking software and used it. MBAM, Malwarebytes is what its called. It seems to have worked but I'm pesimistic because there are so many counterfeit programs that promise to help and all they do is more damage.

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Hello ragtoy,

As far as MBAM it is a good tool.

I recommend that you proceed to the malware removal forum.

Follow the link below and follow the steps first.

After completing an expert from that forum will assist you in the cleaning of your system.

http://www.geekstogo...-Log-t2852.html

Please follow the steps listed in the thread as you may be able to clear most or all of your problem.

If your are still having problem after running the various steps and scans then you will be able to post

a log for one of the experts to examine. Once following the steps and posting the logs please

be patient as that is a busy forum.

Edited by makinu1der2, 29 January 2009 - 05:58 AM.

[makinu1der2]

Hello ragtoy,

As far as MBAM it is a good tool.

I recommend that you proceed to the malware removal forum.

Follow the link below and follow the steps first.

After completing an expert from that forum will assist you in the cleaning of your system.

http://www.geekstogo...-Log-t2852.html

Please follow the steps listed in the thread as you may be able to clear most or all of your problem.

If your are still having problem after running the various steps and scans then you will be able to post

a log for one of the experts to examine. Once following the steps and posting the logs please

be patient as that is a busy forum.

Edited by makinu1der2, 29 January 2009 - 05:58 AM.