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I can't instal an antivirus and some programs [Solved]


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#91
Essexboy

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In the words of the immoral bard young sir - congratulations your hard work has paid off :) I would recommend that you reformat the USB before you use it again.

To uninstall AVZ

Start AVZ.
Choose from the menu "File" => "Standard scripts " and mark the "Delete all AVZ Drivers and Registry keys" check box.
Click on the “Execute selected scripts”.
Then delete the AVZ folder

To delete Dr. Web

Just delete the file on your desktop (or wherever you placed it)

To delete the Sality_off files

Just delete them


Now the best part of the day ----- Your log now appears clean :)

A good workman always cleans up after himself so...Download and run this small programme and hit the cleanup button. It will remove all the programmes we have used plus itself. MBAM can be uninstalled via control panel add/remove along with ERUNT. But they may be useful tools to keep

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

Please download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.

XP
Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:
  • Select Start > All Programs > Accessories > System tools > System Restore.
  • On the dialogue box that appears select Create a Restore Point
  • Click NEXT
  • Enter a name e.g. Clean
  • Click CREATE
You now have a clean restore point, to get rid of the bad ones:
  • Select Start > All Programs > Accessories > System tools > Disk Cleanup.
  • In the Drop down box that appears select your main drive e.g. C
  • Click OK
  • The System will do some calculation and the display a dialogue box with TABS
  • Select the More Options Tab.
  • At the bottom will be a system restore box with a CLEANUP button click this
  • Accept the Warning and select OK again, the program will close and you are done

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes: It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe :)

Any questions just shout
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#92
Gasol

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You was awesome! Now everybody who have the same problem can be helped. I don't know how to thank you... You nerver give up, and this is part quality, part... madness!

One last question: It is possible when we use such a lot tools, my DVD-ROM drive change it's setting? I mean... now, when I put a CD or a DVD in it's place, my DVD-ROM doesn't recognize (or just didn't appear on my computer, the name of that CD/DVD... I mean it never said: New Disk, or My Disk or It's name, just DVD-RAM Drive... The good part it is, it recognize the CD and DVD, but just don't say it name, and start when you double-click it...
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#93
Essexboy

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Ah that was because Autoruns were disabled to stop anything running that shouldn't whilst we were fighting. But, to be honest, it is a good security policy to have it turned of then only programmes that you want to run will :)
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#94
Gasol

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I want to say this: http://www.mediafire.com/?1n5n4twqjx4
You refer at this too? Or you refer at the "Autorun" window who appears when you insert a new CD/DVD?
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#95
Essexboy

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I was referring to the autorun when a disk was inserted

But I see that is a different problem

I will ask the Tech's about this as I am not sure what the problem is
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#96
Gasol

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Thank you! I telling you this because I want to know if that was made by those tools or was the virus... I want to said just the DVD-ROM work fine but doesn't appear the name of CD/DVD put on it, looks like it is empty... but if you click on it, the DVD-ROM opens and after a few seconds appears the CD (or DVD) Data from it...
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#97
Gasol

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Hm... This is odd! I eject the Disk and now if I click on DVD-ROM it opens like a C, D, E or F partition do!... Normally I think must appear a message to say: Please insert a disk on your DVD or something like this! But no sir!

I made another print screen for you!

http://www.mediafire...95965eaa7bc68bc

Edited by Gasol, 06 February 2009 - 02:04 PM.

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#98
Essexboy

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Can you delete the file ?
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#99
Gasol

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Yes!

(I copy them there)

Maybe it is a setting who transform my DVD-ROM into a.. I don't know... partition or... instant CD?!

LE: I don't know if I am ... coerent so I give you an example.
Let's said I burn a DVD with Nero, and I give on that DVD a name; let's said... Gasol Music; so... when I finish it, burn it, the DVD made very good BUT it's name (in this case Gasol Music) didn't appear on H partition from MY Computer. There appears just DVD-RAM Drive. But if I click on it, appears the Gasol Music. I want to know why the name from o CD or DVD didn't appear (when I put in) on H partition and appear just DVD-RAM Drive... Maybe exist a setting, or something?!

I hope you understand me.

Edited by Gasol, 06 February 2009 - 03:07 PM.

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#100
Essexboy

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Just got this from the techs

Let's have you uninstall the DVD-Drive and then have you reboot and let windows reinstall the drivers for it. To do this, do the following:
• Go to START-->RUN and type devmgmt.msc
• In the new window that appears, click the + symbol next to CD/DVD-ROM Drives.
• Locate the drive in question and right-click it and choose UNINSTALL.
• Once it's finishing uninstalling, reboot your computer.
Once it's rebooted, try putting a DVD in it again and see if the same thing happens.
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#101
Gasol

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Now it seems to work. But... when I eject the DVD, in the H:\ drive didn't appear the name DVD-RAM Drive but... CD Drive! What happens?! What said the techs? It is possible when we run that useful tools to made this problem, maybe we delete something?!
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#102
Essexboy

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Another tech solution as we appear to be getting there - slow but sure


Please download CDGone from [url="http://<a%20href="http://www.geekstogo.com/forum/CDgone-file8.html"%20target="_blank">http://www.geekstogo...-file8.html</a>"]HERE[/url]. Once it's downloaded, extract the files to your desktop and open the READ ME FIRST.TXT file and follow the instructions there.
In the properties for the optical drive look to see if DMA mode is checked. (it should be and is not relevant to the issue.)
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#103
Gasol

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Hm... that link seems to be dead. "There's no page to display"...
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#104
Essexboy

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Yes I had the same problem :) Try this

http://www.geekstogo...gone-file8.html
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#105
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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