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Accessing Yahoo mail


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#1
bucksalum

bucksalum

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Good Evening. it's good to be back here.

I have a three week Studio 1537, 4GB, p8400 processor, and Vista home premium. While a beautiful machine, my Inspiron XPP runs circles around it.

I am unable to access only Yahoo mail as of two days, and after 10 years of success.

Yahoo's message box states that ...problem with Cookies". I am well above average and have tried everything except Trend's firewall and anti-virus settings. I tried access through mail2wed unsuccessfully. The message was that .....unable to access.." and nothing else.

I have had nothing but major issues with this laptop. We'll get to those later

thanks.
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#2
Jacee

Jacee

    Malware Expert

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You checked your firewall and antivirus for possible blocks?
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#3
bucksalum

bucksalum

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I have a more serious issue than I thought.

I am being redirected to "about:blank" and cannot access either Yahoo mail or Gmail, but can open a browser and do anything else. I think I'm hijacked. I also think a logitech mouse may be contributing to the problem. I'm disconnecting it to see what happens.

Do you recommend I go to the malware forum, or try steps before I do so? I don't want to flood your malware forum with potential malware when it can be more easy to take care of this than other more misfortunate people with more serious infections.

Thanks.
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#4
wannabe1

wannabe1

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Hello bucksalum...

Please do try the malware forum first. If there is an infection present, and it sounds like a very strong possibility, it would be better to have a clean machine to work on. Getting things cleaned up may even eliminate the problem. If it doesn't, or your machine turns out to be clean, return to this topic and we'll dig a little deeper.

wannabe1
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