[RyGuy]

I restarted my PC one day to find my desktop gone, replaced by a blue screen that says something about a fatal error and mentions "Trojan-Spy.HTML.Suitfraud.c", it obviously isn't a real windows error, I figured it was either a virus or spyware when I first saw it. Especially when I see new desktop icons for internet dating and gambling sites, along with new favorite places in my IE and pop-ups galore. I was sort of puzzled at first of why my anti-virus didn't pick it up right away, and then I came here. I downloaded all the programs it said to on this site, ran the scans and everything, it's still there. I'm guessing that this is undetectable or too new, so I downloaded Hi-JackThis and this is what the log said:

Logfile of HijackThis v1.99.1
Scan saved at 11:20:45 PM, on 5/6/2005
Platform: Windows XP SP2, v.2055 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2055)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\runservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\popuper.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\intmonp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\file sharing\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.qfind.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.qfind.net/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://qfind.net/bar/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.qfind.net/search.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.qfind.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.qfind.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.qfind.net/search.php?qq=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://qfind.net/bar/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.qfind.net/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.qfind.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.qfind.net/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.qfind.net/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.qfind.net/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.qfind.net/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.qfind.net/search.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.qfind.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.qfind.net/
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [MSN Messenger] C:\WINDOWS\System32\msmsgs.exe
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [WindowsFY] c:\bsw.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak EasyShare\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\Offline Web Viewing\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\Offline Web Viewing\WinHTTrackIEBar.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Microsoft AntiSpyware helper - {13E034AA-C2F6-4459-B50B-6B4F3FE99B2D} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {13E034AA-C2F6-4459-B50B-6B4F3FE99B2D} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINDOWS\runservice.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

I'm no computer genius, but I see that qfind.net is all over the place, so I'm guessing these are the idiots that did it. Anyone that could help me with fixing this problem, it would be greatly, greatly appreciated.

Thanks,
Ryan

Edited by bananafanafo, 08 May 2005 - 01:27 AM.

[Advertisements]

Post a new HiJackThis log for me. In normal size font please

[Michelle]

Post a new HiJackThis log for me. In normal size font please

[RyGuy]

Logfile of HijackThis v1.99.1
Scan saved at 12:05:13 AM, on 5/9/2005
Platform: Windows XP SP2, v.2055 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2055)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\runservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\msole32.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\WINDOWS\System32\ICO.EXE
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\FSRremoS.EXE
C:\Program Files\AIM\aim.exe
C:\Program Files\Kodak EasyShare\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\Pelmiced.exe
C:\WINDOWS\System32\wuauclt.exe
D:\file sharing\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.quicknavigate.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.quicknavi...earch.php?qq=%1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.qfind.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.qfind.net/search.php?qq=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://qfind.net/bar/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.qfind.net/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.qfind.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.quicknavi...earch.php?qq=%1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.qfind.net/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.qfind.net/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.quicknavi...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.quicknavigate.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.qfind.net/
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF} - C:\WINDOWS\System32\hp82DE.tmp
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MSN Messenger] C:\WINDOWS\System32\msmsgs.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak EasyShare\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\Offline Web Viewing\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\Offline Web Viewing\WinHTTrackIEBar.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Microsoft AntiSpyware helper - {13E034AA-C2F6-4459-B50B-6B4F3FE99B2D} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {13E034AA-C2F6-4459-B50B-6B4F3FE99B2D} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINDOWS\runservice.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

[Michelle]

Thank you! I'll be back in just a few minutes!

[Michelle]

Please read these instructions carefully and print them out! Be sure to follow ALL instructions!

Download SmitFraud Reg to your desktop.

Locate "smitfraud.reg" on your desktop and double-click it. When asked if you want to merge with the registry, click YES. Wait for the "merged successfully" prompt then follow the rest of the instructions below.

Go to Start > Control Panel > Add or Remove Programs and remove the following programs, if found:

Security IGuard
Virtual Maid
Search Maid

Exit Add/Remove Programs.

*IMPORTANT*CLICK THIS LINK TO LEARN HOW TO VIEW HIDDEN FILES

I need you to copy all of the Killbox file paths below and paste them into Notepad.

* Please download the Killbox by Option^Explicit. *In the event you already have Killbox, this is a new version that I need you to download.

* Save it to your desktop.

* Please double-click Killbox.exe to run it.

* Select "Delete on Reboot".

* Open the Notepad file where you saved the file paths earlier and copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C

C:\wp.exe
C:\wp.bmp
C:\bsw.exe
C:\Windows\sites.ini
C:\Windows\popuper.exe
C:\Windows\System32\wldr.dll
C:\Windows\System32\helper.exe
C:\Windows\System32\intmon.exe
C:\Windows\System32\shnlog.exe
C:\Windows\System32\intmonp.exe
C:\Windows\System32\msmsgs.exe
C:\Windows\system32\msole32.exe
C:\Windows\System32\ole32vbs.exe
C:\WINDOWS\System32\hp82DE.tmp

* Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

* Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

If your computer does not restart automatically, please restart it manually.

While your computer is restarting, tap the F8 key continually until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.

Make sure you can view hidden files.

Using Windows Explorer, delete the following, if found, (please do NOT try to find them by "search" because they will not show up that way)

FOLDERS to delete (in bold) if found:

C:\Program Files\Search Maid
C:\Program Files\Virtual Maid
C:\Windows\System32\Log Files
C:\Program Files\Security IGuard

While still in Safe Mode, do the following:

Make sure all programs and windows are closed. Run HiJackThis and place a check next to the following items, if found, then click FIX CHECKED

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.quicknavigate.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.quicknavi...earch.php?qq=%1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.qfind.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.qfind.net/search.php?qq=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://qfind.net/bar/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.qfind.net/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.qfind.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.quicknavi...earch.php?qq=%1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.qfind.net/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.qfind.net/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.quicknavi...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.quicknavigate.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.qfind.net/
R3 - Default URLSearchHook is missing

F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe

O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF} - C:\WINDOWS\System32\hp82DE.tmp

Close HiJackThis.

Reboot into normal mode.

1.) Download The Hoster Press "Restore Original Hosts" and press "OK". Exit Program.

2.) Download: DelDomains.inf
To use: RIGHT-CLICK DelDomains.inf on your desktop and select: Install (no need to restart)
Note: This will remove all entries in the "Trusted Zone" and "Ranges" also.

3.) Download, install, and run CleanUp!

4.) Run this online virus scan: ActiveScan - Save the results from the scan!

Post a new HiJackThis log along with the results from ActiveScan.

[RyGuy]

I had no problem completing all of the steps you asked, besides using hoster.exe to restore my original hosts. It wouldn't let me click the button for some reason. Kind of weird. Anyway, here is my virus scan and HijackThis log.

Logfile of HijackThis v1.99.1
Scan saved at 8:41:20 PM, on 5/9/2005
Platform: Windows XP SP2, v.2055 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2055)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\runservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\WINDOWS\System32\ICO.EXE
C:\WINDOWS\System32\FSRremoS.EXE
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Kodak EasyShare\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\WINDOWS\System32\Pelmiced.exe
C:\Program Files\Winamp\winamp.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\file sharing\HiJackThis\HijackThis.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MSN Messenger] C:\WINDOWS\System32\msmsgs.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak EasyShare\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\Offline Web Viewing\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\Offline Web Viewing\WinHTTrackIEBar.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Microsoft AntiSpyware helper - {13E034AA-C2F6-4459-B50B-6B4F3FE99B2D} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {13E034AA-C2F6-4459-B50B-6B4F3FE99B2D} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINDOWS\runservice.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe





Incident Status Location

Adware:Adware/SaveNow No disinfected Windows Registry
Adware:Adware/KeenValue No disinfected C:\WINDOWS\System32\drivers\etc\hosts.bho
Adware:Adware/SAHAgent No disinfected Windows Registry
Adware:Adware/SideSearch No disinfected C:\Documents and Settings\Ryan\Application Data\Lycos
Adware:Adware/Startpage.LH No disinfected C:\Documents and Settings\Ryan\Favorites\Online Pharmacy\Online Pharmacy.url
Adware:Adware/SuperSpider No disinfected C:\Documents and Settings\Ryan\Favorites\online dating.url
Spyware:Spyware/Whazit No disinfected C:\WINDOWS\System32\fiz1
Adware:Adware/BlueScreenWarningNo disinfected Windows Registry
Adware:Adware/Popuper No disinfected C:\Online Pharmacy.url
Adware:Adware/Virmaid No disinfected Windows Registry
Adware:Adware/BlueScreenWarningNo disinfected C:\!Submit\bsw.exe
Adware:Adware/Popuper No disinfected C:\Documents and Settings\All Users\Start Menu\Online Casino.url
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Ryan\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\Dummy.class-1187a14c-7290614e.class
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Ryan\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\Dummy.class-119b0b16-364a965d.class
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Ryan\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\Dummy.class-2207c494-13593384.class
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Ryan\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\Gummy.class-421ef8d3-5ce139b7.class
Adware:Adware/CWS No disinfected C:\Documents and Settings\Ryan\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\SecurityClassLoader.class-6fd9f626-35379369.class
Adware:Adware/CWS No disinfected C:\Documents and Settings\Ryan\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\SecurityClassLoader.class-6fd9f626-4a638117.class
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Ryan\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-2a79b1d4-1a79c238.zip[Dummy.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Ryan\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-2a79b1d4-1a79c238.zip[binny.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Ryan\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-2a79b1dc-78b6f934.zip[Dummy.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Ryan\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-2a79b1dc-78b6f934.zip[binny.class]
Virus:Java/ByteVerify Disinfected C:\Documents and Settings\Ryan\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\count.jar-5980c178-26952f97.zip[BlackBox.class]
Virus:Java/ByteVerify Disinfected C:\Documents and Settings\Ryan\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\count.jar-5980c178-26952f97.zip[VerifierBug.class]
Virus:Java/ByteVerify Disinfected C:\Documents and Settings\Ryan\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\count.jar-5980c178-26952f97.zip[Dummy.class]
Virus:Java/ByteVerify Disinfected C:\Documents and Settings\Ryan\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\count.jar-5980c178-26952f97.zip[Beyond.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Ryan\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv156.jar-8e3574-5abd7e5b.zip[Dummy.class]
Virus:Trj/Shinwow.E Disinfected C:\Documents and Settings\Ryan\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv156.jar-8e3574-5abd7e5b.zip[Matrix.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Ryan\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv157.jar-9c4cf5-44c50836.zip[Dummy.class]
Virus:Trj/Shinwow.E Disinfected C:\Documents and Settings\Ryan\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv157.jar-9c4cf5-44c50836.zip[Matrix.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Ryan\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv620.jar-39a471c-5df13885.zip[Dummy.class]
Virus:Trj/Shinwow.E Disinfected C:\Documents and Settings\Ryan\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv620.jar-39a471c-5df13885.zip[Matrix.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\Ryan\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv621.jar-3a85e9d-54b275d6.zip[Dummy.class]
Virus:Trj/Shinwow.E Disinfected C:\Documents and Settings\Ryan\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv621.jar-3a85e9d-54b275d6.zip[Matrix.class]
Adware:Adware/Popuper No disinfected C:\Documents and Settings\Ryan\Favorites\Anti Spam.url
Adware:Adware/Popuper No disinfected C:\Documents and Settings\Ryan\Favorites\Black Jack Online.url
Adware:Adware/Popuper No disinfected C:\Documents and Settings\Ryan\Favorites\Home Loan.url
Adware:Adware/Popuper No disinfected C:\Documents and Settings\Ryan\Favorites\Network Security.url
Adware:Adware/SuperSpider No disinfected C:\Documents and Settings\Ryan\Favorites\Online Dating.url
Adware:Adware/CWS No disinfected C:\Documents and Settings\Ryan\Favorites\Online Gambling\Online Gambling.url
Adware:Adware/Popuper No disinfected C:\Documents and Settings\Ryan\Favorites\Online Gambling.url
Adware:Adware/Startpage.LH No disinfected C:\Documents and Settings\Ryan\Favorites\Online Pharmacy\Hydrocodone.url
Adware:Adware/CWS No disinfected C:\Documents and Settings\Ryan\Favorites\Online Pharmacy\Lortab.url
Adware:Adware/Startpage.LH No disinfected C:\Documents and Settings\Ryan\Favorites\Online Pharmacy\Online Pharmacy.url
Adware:Adware/Startpage.LH No disinfected C:\Documents and Settings\Ryan\Favorites\Online Pharmacy\Prozac.url
Adware:Adware/Startpage.LH No disinfected C:\Documents and Settings\Ryan\Favorites\Online Pharmacy\Valium.url
Adware:Adware/CWS No disinfected C:\Documents and Settings\Ryan\Favorites\Online Pharmacy\Vicodin.url
Adware:Adware/Popuper No disinfected C:\Documents and Settings\Ryan\Favorites\Online Pharmacy.url
Adware:Adware/Popuper No disinfected C:\Documents and Settings\Ryan\Favorites\Spyware Removal.url
Adware:Adware/Popuper No disinfected C:\Documents and Settings\Ryan\My Documents\Your Scanner.url
Adware:Adware/Popuper No disinfected C:\Online Pharmacy.url
Adware:Adware/SAHAgent No disinfected C:\WINDOWS\inf\biK.inf
Virus:Trj/Multidropper.AFQ Disinfected C:\WINDOWS\system32\c58bKs.dll
Virus:Trj/Qhost.M Disinfected C:\WINDOWS\system32\drivers\etc\hosts.bak
Adware:Adware/KeenValue No disinfected C:\WINDOWS\system32\drivers\etc\hosts.bho
Spyware:Spyware/Whazit No disinfected C:\WINDOWS\system32\fiz1
Spyware:Spyware/Whazit No disinfected C:\WINDOWS\system32\kyf.dat
Adware:Adware/Virmaid No disinfected C:\WINDOWS\system32\perfcii.ini
Adware:Adware/KeenValue No disinfected C:\WINDOWS\system32\setup_incred_1.exe

[Michelle]

Ah, I see the possible reason for not being able to run Hoster. We'll fix that!

While I look over your HJT log and ActiveScan logs, do this for me:

1. Click Start > Control Panel.

2. Double-click the Java icon (coffee cup) in the control panel. (Let me know if it says "Java Plug-in" under the icon because you won't be able to follow my directions if it does.)

3. Click Settings under Temporary Internet Files.

4. Click Delete Files.

There are three options on this window to clear the cache - leave ALL 3 checked.
1. Delete Files
2. View Applications
3. View Applets

5. Click OK on Delete Temporary Files window.
Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.

6. Click OK on Temporary Files Settings window.

7. Click OK to leave the Java Control Panel.

[RyGuy]

Yes, it says "Java Plug-in".

[Michelle]

Somewhere on the Java Plug-in Control Panel there is a button to "update". Press the button to download/install the updates. Reboot your computer and follow my previous instructions.

[Michelle]

Delete these folders (in bold):

C:\Documents and Settings\Ryan\Application Data\Lycos
C:\WINDOWS\System32\fiz1

Delete these folders and URLs (in bold):

C:\Online Pharmacy.url
C:\Documents and Settings\All Users\Start Menu\Online Casino.url
C:\Documents and Settings\Ryan\Favorites\Anti Spam.url
C:\Documents and Settings\Ryan\Favorites\Black Jack Online.url
C:\Documents and Settings\Ryan\Favorites\Home Loan.url
C:\Documents and Settings\Ryan\Favorites\Network Security.url
C:\Documents and Settings\Ryan\Favorites\Online Dating.url
C:\Documents and Settings\Ryan\Favorites\Online Gambling
C:\Documents and Settings\Ryan\Favorites\Online Gambling.url
C:\Documents and Settings\Ryan\Favorites\Online Pharmacy
C:\Documents and Settings\Ryan\Favorites\Online Pharmacy.url
C:\Documents and Settings\Ryan\Favorites\Spyware Removal.url
C:\Documents and Settings\Ryan\My Documents\Your Scanner.url

* Run Killbox.exe.

* Select "Delete on Reboot".

* Open the Notepad file where you saved these instructions earlier, and copy the file names below to the clipboard by highlighting ALL of them then press CTRL + C:

C:\!Submit\bsw.exe
C:\WINDOWS\inf\biK.inf
C:\WINDOWS\system32\kyf.dat
C:\WINDOWS\system32\perfcii.ini
C:\WINDOWS\system32\setup_incred_1.exe
C:\WINDOWS\System32\drivers\etc\hosts.bho

* Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

* Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

After your computer reboots, post a new HiJackThis log.

[RyGuy]

Logfile of HijackThis v1.99.1
Scan saved at 4:31:57 AM, on 5/10/2005
Platform: Windows XP SP2, v.2055 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2055)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\runservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\WINDOWS\System32\ICO.EXE
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\FSRremoS.EXE
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Kodak EasyShare\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\Pelmiced.exe
C:\WINDOWS\System32\wuauclt.exe
D:\file sharing\HiJackThis\HijackThis.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MSN Messenger] C:\WINDOWS\System32\msmsgs.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak EasyShare\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\Offline Web Viewing\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\Offline Web Viewing\WinHTTrackIEBar.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Microsoft AntiSpyware helper - {13E034AA-C2F6-4459-B50B-6B4F3FE99B2D} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {13E034AA-C2F6-4459-B50B-6B4F3FE99B2D} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINDOWS\runservice.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

[Michelle]

Make sure you are disconnected from the Internet and that all programs and windows are closed. Run HiJackThis and place a check next to the following items and click FIX CHECKED:

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)

O4 - HKLM\..\Run: [MSN Messenger] C:\WINDOWS\System32\msmsgs.exe

O9 - Extra button: Microsoft AntiSpyware helper - {13E034AA-C2F6-4459-B50B-6B4F3FE99B2D} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {13E034AA-C2F6-4459-B50B-6B4F3FE99B2D} - (no file) (HKCU)

Close HiJackThis. Reboot your computer, post a new HiJackThis log and let me know how it's running!

[RyGuy]

Logfile of HijackThis v1.99.1
Scan saved at 6:33:20 PM, on 5/10/2005
Platform: Windows XP SP2, v.2055 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2055)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\runservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\WINDOWS\System32\ICO.EXE
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\FSRremoS.EXE
C:\Program Files\AIM\aim.exe
C:\Program Files\Kodak EasyShare\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\WINDOWS\System32\Pelmiced.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
D:\file sharing\HiJackThis\HijackThis.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak EasyShare\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\Offline Web Viewing\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\Offline Web Viewing\WinHTTrackIEBar.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINDOWS\runservice.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

[Michelle]

Looks good! How is it running?

[RyGuy]

It's running good as far as I can tell. Thanks a lot for your help.