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Firefox Crashes On Opening; IE Works Fine (Windows Vista)


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#1
rudeboyjohn

rudeboyjohn

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here is my Hijackthis log:

other important information: when the desktop materializes i run Mozilla Firefox and it crashes, after i do scans with: Malwarebytes' Anti-Malware, Spybot Search & Destroy, SUPERAntiSpyware & Lavasoft Ad-Aware, Mozilla Firefox runs without crashing, then i shut down and have the same problem when i run again

yours
rudeboyjohn

[attachment=26898:hjt.txt]
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#2
sari

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rudeboyjohn,

This isn't the forum for hijackthis logs, but before I move it, do your scans report that they've found malware? Malwarebyte's anti-malware, for instance, should report information on what it's found with the option to clean it.
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#3
rudeboyjohn

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each of the malware scans usually show something, and i clean it, and this seems to make firefox crash
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#4
sari

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I think your best bet would be to run Malwarebytes again, but save the log that comes up - it should pop up in Notepad, like HJT does. Then go to the Malware Removal forum and include both logs. It sounds like something keeps getting re-installed. Someone there will help you out.
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#5
rudeboyjohn

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thanx
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