,Awesome. The junk you have on your computer. It is scary
.We will have to start from the beginning and this will be very time consuming for you but it has to be done. Be patient and follow directions closely and ask all the questions you want. We will get this thing clean.Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.
Hi Elle S
After looking over your log, it is apparent that your system is in quite a bit of trouble. There are numerous virus, malware carrying programs and a lot of overall bad things that would ruin your surfing experience.Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.
1) Please download CWShredder
. Download the stand alone version which is free.Check for Update
.REBOOT your system
2) I want you to run both of the following FREE
online antivirus scanners, making sure that you choose to do a "complete scan
" and letting the program fix everything
it finds. It is also necessary to REBOOT
your system after running each program.TrendMicro Free Virus Scanner
and Panda Software Online Virus Scanner
3) I need you to download and run a free trial version of an anti-trojan program called Trojan Hunter: Trojan Hunter
. Let it scan your whole system and remove anything it finds.
4) I want you to download the most current version
and Spybot Search and Destroy
, install, configure, update and run
them according to the instructions provided in the link at the bottom of my post (in my signature panel
)Remember, it is important that you REBOOT your system after having run each one
5) Finally, with all windows closed except for HJT
HijackThis, click on SCAN
, then on Save Log
log back into this thread.
I know how time consuming all of this is but we have no choice if we hope to clean up your system.Regards,