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itsdeductible express installation popup

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I've run through all the recommendations for AdAware and tried removing from the Windows control panel.

I've also run TDS3.

I do not believe I've ever tried to install this itsdeductible program, however I did find a subdirectory filled with files and tried to delete it when the program wouldn't uninstall from the control panel .

Now I get frequent popups stating: 1. "Please wait while Windows installs itsdeductible" 2. Microsoft data access components 2.5 and 3. Insert the itsdeductible express disk and click ok.

I hope this isn't a self inflicted wound type thing but it needs to be fixed if there is way to do it. Please help.

Here's the log from running Hijack This:

Logfile of HijackThis v1.99.1
Scan saved at 10:34:12 PM, on 5/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Personal Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\Program Files\PaperPort\pptd40nt.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ClipCache\clipc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SecCopy\SecCopy.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\EarthLink Satellite\BIN\dpcstart.exe
C:\Program Files\GetRight\getright.exe
C:\Program Files\GetRight\getright.exe
C:\Program Files\NaturallySpeaking8\Program\natspeak.exe
C:\Program Files\LinkStash\lnkstash.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\X1\X1.exe
C:\program files\x1\X1Systray.exe
C:\Program Files\Promise\Utility\MsgAgt.exe
C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\1-Utility\Hijack This\Unzip Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c.../search/ie.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: Anonymizer Core Browser Helper Object - {2F2FBF0D-254F-11D5-B1E5-0050DAD7AF62} - C:\Program Files\ANONYMIZER\CORE\Anonymizer.dll
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Norton Personal Firewall - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Anonymizer Toolbar - {C14DC52F-B4D9-11D5-B1E6-0050DAD7AF62} - C:\Program Files\ANONYMIZER\TOOLBAR\AnonymizerBar.dll
O3 - Toolbar: Net Snippets - {67970B26-F57D-4455-8262-81C3AE3B8B5E} - C:\PROGRA~1\NETSNI~1\NetSnip.dll
O3 - Toolbar: Norton Personal Firewall - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [OneTouch Monitor] C:\PROGRA~1\VISION~1\ONETOU~2.EXE
O4 - HKLM\..\Run: [RCScheduleCheck] C:\Program Files\VCOM\Recovery Commander\RCSCHED.EXE -CHECK
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\Fix-It\MemCheck.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe -Embedding -boot
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [Dimension4] C:\Program Files\D4\D4.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [ClipCache] C:\Program Files\ClipCache\clipc.exe /wait 3
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Second Copy 2000] "C:\Program Files\SecCopy\SecCopy.exe"
O4 - HKCU\..\Run: [finalbid.exe] C:\PROGRA~1\VCOM\FINALB~1\finalbid.exe /minimize
O4 - Startup: Desktop Weather Platinum.lnk = C:\Program Files\Desktop Weather Platinum\DWPlatinum.exe
O4 - Startup: Dimension 4 v5.0.lnk = ?
O4 - Startup: Dragon NaturallySpeaking.lnk = C:\Program Files\NaturallySpeaking8\Program\natspeak.exe
O4 - Startup: LinkStash.lnk = C:\Program Files\LinkStash\lnkstash.exe
O4 - Startup: X1.lnk = C:\Program Files\X1\X1.exe
O4 - Startup: XFilesDialog.LNK = C:\XFilesDialog\XFilesDialog.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Desktop Weather Platinum.lnk = C:\Program Files\Desktop Weather Platinum\DWPlatinum.exe
O4 - Global Startup: Dpcstart.lnk = C:\Program Files\EarthLink Satellite\BIN\dpcstart.exe
O4 - Global Startup: GetRight - Tray Icon.lnk = C:\Program Files\GetRight\getright.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: MyWebEx PC Agent.LNK = ?
O8 - Extra context menu item: &Add item - file://c:\add.htm
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Add To Net Snippets - C:\PROGRA~1\NETSNI~1\Res\Clipper.htm
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Summarize Using Copernic Summarizer - C:\Program Files\Copernic Summarizer\Web\SummarizePage.htm
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Summarize - {0F2D17A0-E7DF-4847-995B-6F3ABF5BF187} - C:\PROGRA~1\COPERN~1\COPERN~2.DLL
O9 - Extra button: LiveSummarizer - {6170AB22-F1E5-4D4F-8F6C-826C73838581} - C:\Program Files\Copernic Summarizer\CopernicSummarizerApp.dll
O9 - Extra button: Snippets - {7130DF06-BBC1-4e16-83D4-1F875E65B695} - C:\PROGRA~1\NETSNI~1\NetSnip.dll
O9 - Extra button: (no name) - {B533C4C2-3FE2-4728-8661-AC93DF5D35A2} - C:\PROGRA~1\COPERN~1\COPERN~2.DLL
O9 - Extra 'Tools' menuitem: Summarize Using Copernic Summarizer - {B533C4C2-3FE2-4728-8661-AC93DF5D35A2} - C:\PROGRA~1\COPERN~1\COPERN~2.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: LinkStash - {4874F370-402D-4d09-A73E-FAB439934E56} - C:\Program Files\LinkStash\lsshow.exe (HKCU)
O9 - Extra 'Tools' menuitem: LinkStash - {4874F370-402D-4d09-A73E-FAB439934E56} - C:\Program Files\LinkStash\lsshow.exe (HKCU)
O9 - Extra button: Add bid - {866875B8-9855-48f8-BAAB-8002C325BE69} - C:\Program Files\VCOM\Final Bid\finalbid.exe (HKCU)
O9 - Extra 'Tools' menuitem: Add bid - {866875B8-9855-48f8-BAAB-8002C325BE69} - C:\Program Files\VCOM\Final Bid\finalbid.exe (HKCU)
O9 - Extra button: Grab URLs - {957DCFA2-39F7-4443-9677-1B14E83A2F87} - C:\Program Files\LinkStash\lsgrab.exe (HKCU)
O9 - Extra 'Tools' menuitem: LinkStash GrabURLs - {957DCFA2-39F7-4443-9677-1B14E83A2F87} - C:\Program Files\LinkStash\lsgrab.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1105824630671
O16 - DPF: {84B7AC1D-9AD1-474F-B6B0-FE1641DBFDFA} (ScanFile.FileScan) - http://www.contentpu.../ScanFilexp.CAB
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://pc.mywebexpc.../ra/ieatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{066BBDB1-81EF-4496-9CF6-09D9DE7F3D65}: Domain = direcway.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{066BBDB1-81EF-4496-9CF6-09D9DE7F3D65}: NameServer =
O17 - HKLM\System\CS1\Services\Tcpip\..\{066BBDB1-81EF-4496-9CF6-09D9DE7F3D65}: Domain = direcway.com
O17 - HKLM\System\CS1\Services\Tcpip\..\{066BBDB1-81EF-4496-9CF6-09D9DE7F3D65}: NameServer =
O17 - HKLM\System\CS2\Services\Tcpip\..\{066BBDB1-81EF-4496-9CF6-09D9DE7F3D65}: Domain = direcway.com
O17 - HKLM\System\CS2\Services\Tcpip\..\{066BBDB1-81EF-4496-9CF6-09D9DE7F3D65}: NameServer =
O23 - Service: AT Host Service (atnthost) - WebEx - C:\WINDOWS\DOWNLO~1\WebEx\319\atnthost.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DIRECWAY Webcast (DPC_SRV_WEBCAST) - Hughes Network Systems - C:\PROGRA~1\EARTHL~2\bin\dpcproxy.exe
O23 - Service: Fix-It Task Manager - V Communications, Inc. - C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ISSVC.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Promise RAID message agent (RAIDmAgt) - Unknown owner - C:\Program Files\Promise\Utility\MsgAgt.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: spkrmon - Unknown owner - C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
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  • Retired Staff
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Sorry you were overlooked. Do you still need help? If so, please post another log. :tazz:
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    New Member

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I ran regclean and it seems to have helped. Thanks much for the reply saying my earlier post had simply been missed - I was thinking there was something wrong with the way I had posted the original message.
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  • Retired Staff
  • 11,413 posts
Why don't you run another log and we'll check out and see if you're all clean. :tazz:
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