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connection interrupted?


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#1
stipower

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alright i have 4 computers 3 of them have a perfectly fine internet connection no problems what so ever. But the computer in my room keeps getting this error message on firefox and other web browsers dont connect either just to some random sites WEIRD THING is shows i am still getting a connection and my msn messenger works i can talk to people!
error message is:

connection interrupted
The connection to the server was reset while the page was loading
The network link was interrupted while negotiating a connection. Please try again.


computer is windoxs xp pro sp3, avg antivirus 8.0.233 and firefox 3.0.5




PLEASE HELP GUYS its so frustrating!
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#2
Broni

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Start with this....

I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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#3
stipower

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hey thanks for replying thing is i have no internet access on the computer i want to fix i cant download anything!
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#4
Broni

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You're posting from some computer with the connection, aren't you?
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#5
stipower

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im on my brothers laptop, we have 4 other computers they all have no problems going on the internet just mine! I put in the "product recovery cd" that came with my laptop and returned it to default settings BUT i still dont get a connection!
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#6
Broni

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Is your computer laptop, or desktop?
Wireless, or wired connection?
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#7
stipower

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its a laptop and its using a wireless connection i tried using a direct connection and still nothing.
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#8
Broni

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Turn off computer. Disconnect router, and modem from power source for 30 seconds.
Power them back on.
Restart computer.

If that doesn't work, bypass router, and connect computer straight to the modem.

If that doesn't work...
Go Start>Run (Start search in Vista), type in:
cmd
Click OK (in Vista, while holding CTRL, and SHIFT, press Enter).

In Command Prompt window, type in following commands, and hit Enter after each one:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew


Restart computer.

If that doesn't work...
Go Start>Run (Start search in Vista), type in:
cmd
Click OK (in Vista, while holding CTRL, and SHIFT, press Enter).

At Command Prompt, type in:
netsh int ip reset reset.log
Hit Enter.
Type in:
netsh winsock reset catalog
Hit Enter.

Restart computer.


If that doesn't work...
Download, install, and run WinSockFix: http://www.softpedia...inSockFix.shtml
Restart computer, and check again.
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#9
stipower

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i tried all of the above nothing worked! this is so frustrating :)
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#10
Broni

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How did you get WinSockFix, since you can't connect?
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#11
stipower

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i took a usb key, should i do that hijacklog thing now?
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#12
stipower

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HEY BRONI!!! I did all those commands again and i missed one! Im a goof haha

At Command Prompt, type in:
netsh int ip reset reset.log
Hit Enter.
Type in:
netsh winsock reset catalog
Hit Enter.

that one AND NOW IT WORKS!!! omg i really dont know how to thank u!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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#13
Broni

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Nice job! :)
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#14
Oldening1

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Same thing here... i can only open secured sites, but i don't dare enter my info incase of malware being the cause. I have 2 pc's 1 running xp, and 1 running vista.... only the one that has xp is experices issues. I've changed ethernet cables at first, but it is obviously in the computer itself. are we talking dos command prompt, or in run menu( xp media edition)?

Edited by Oldening1, 26 April 2009 - 01:29 PM.

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#15
troppmann

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hey all, well, it would seem after last night i have this issue as well...i have run through ALL the steps in here:
http://www.geekstogo...uide-t2852.html

and according to the logs i am not infected wuth malware/viruses/etc.

i tired the netsh commands and his try this list above and still can only access websites with https...can access ftp, instant messaging, etc but not web pages and email...and get the connection interupted error...

anyone else get this far and still have to do something else? any help would be great....thank you
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