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browsers can't connect to anti-virus sites [Solved]


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#16
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
hello

Please download OTMoveIt3 by OldTimer
  • Save it to your desktop.
  • Please double-click OTMoveIt3.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    :Processes
    explorer.exe
    
    :Services
    
    :Reg
    
    :Files
    C:\Program Files\Common Files\Real\Toolbar\RealBar.dll
    C:\Program Files\InterMute\SpySubtract\Backup\Clean Session - 1184304587.ssb
    C:\Program Files\InterMute\SpySubtract\Backup\Clean Session - 1184306080.ssb
    C:\Program Files\Mozilla Firefox\plugins\NPMyWebS.dll
    
    
    :Commands
    [purity]
    [emptytemp]
    [start explorer]
    [Reboot]
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt3
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.



Also post a new HJT Log
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#17
Faraanak

Faraanak

    Member

  • Topic Starter
  • Member
  • PipPip
  • 10 posts
Thank you again for the further instructions.
OT MoveIt returned following after running instructed code:

========== PROCESSES ==========
Process explorer.exe killed successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
C:\Program Files\Common Files\Real\Toolbar\RealBar.dll unregistered successfully.
C:\Program Files\Common Files\Real\Toolbar\RealBar.dll moved successfully.
File/Folder C:\Program Files\InterMute\SpySubtract\Backup\Clean Session - 1184304587.ssb not found.
File/Folder C:\Program Files\InterMute\SpySubtract\Backup\Clean Session - 1184306080.ssb not found.
DllUnregisterServer procedure not found in C:\Program Files\Mozilla Firefox\plugins\NPMyWebS.dll
C:\Program Files\Mozilla Firefox\plugins\NPMyWebS.dll NOT unregistered.
C:\Program Files\Mozilla Firefox\plugins\NPMyWebS.dll moved successfully.
========== COMMANDS ==========
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\Arj.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\avlib.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\Avp1.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\AvpMgr.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\btimages.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\CAB.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\dmap.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\dtreg.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\FsDrvPlg.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\FSSync.dll scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\HashCont.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\HashMD5.PPL scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\HCCMP.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\ichk2.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\iChkSA.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\Inflate.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\IWGen.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\kave.dll scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\kosglue-7.0.25.0.dll scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\lha.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\L_llio.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\MailMsg.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\mdb.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\MDMAP.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\MemModSc.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\MemScan.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\minizip.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\MKavIO.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\msoe.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\nfio.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\NTFSstrm.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\prKernel.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\prLoader.dll scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\prseqio.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\PrUtil.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\Quantum.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\rar.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\ScanningProcess.exe scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\sfdb.PPL scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\TempFile.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\thpimpl.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\UniArc.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\UnLZX.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\UnStored.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\jkos-Owner\binaries\WDiskIO.ppl scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\hsperfdata_Owner\4028 scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\etilqs_OTWWA7QawuUvCaqAQloL scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\etilqs_OTWWA7QawuUvCaqAQloL-journal scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\etilqs_Q9q8BY2QUvppFpNFbbeW scheduled to be deleted on reboot.
User's Temp folder emptied.
User's Temporary Internet Files folder emptied.
User's Internet Explorer cache folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat scheduled to be deleted on reboot.
Local Service Temp folder emptied.
Local Service Temporary Internet Files folder emptied.

END OT MOVEIT LOG

NEW HIJACK THIS LOG:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:02:26 PM, on 2/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\a-squared Anti-Malware\a2service.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Owner\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...a...&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nyt.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [UpdateManager] "c:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\HP\Digital Imaging\bin\backupnotify.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe
O4 - Startup: wkcalrem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: Device Detector 2.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Image Transfer.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=58813
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1184273255812
O16 - DPF: {B516CA4E-A5BA-405C-AFCF-A97F08CC7429} (GoBit Games Player) - http://www.shockwave...esPlayer_v4.cab
O23 - Service: a-squared Anti-Malware Service (a2AntiMalware) - Emsi Software GmbH - C:\Program Files\a-squared Anti-Malware\a2service.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\Program Files\MAGIX\Common\Database\bin\fbserver.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: UPnPService - Magix AG - C:\Program Files\Common Files\MAGIX Shared\UPnPService\UPnPService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 9609 bytes

How does it look?
  • 0

#18
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
your logs are clean


Follow these steps to uninstall Combofix and tools used in the removal of malware
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    Posted Image




Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com.../readstep2.html




Please download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.



Download ToolsCleaner2 to your desktop and run it ( by de A.Rothstein & Dj Quiou )
  • Click the Pt. Restauration button and press OK to the prompts.
  • Click the Corbeille button and press OK to the prompt.
  • Click the Fichiers temp button and press OK to the prompt.
  • Click the Recherche button and let it run ( it may look like it freezes but let it continue )
  • Once it is done click the Suppression button and let it remove anything it finds.
  • Close the program



Below I have included a number of recommendations for how to protect your computer against malware infections.
  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.

  • SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

  • Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
    secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
    blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
    Here


    If you choose to use Firefox, I highly recommend these add-ons to keep your PC even more secure.
    • NoScript - for blocking ads and other potential website attacks
    • McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.

  • Please read my guide on how to prevent malware and about safe computing here
Thank you for your patience, and performing all of the procedures requested.
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#19
Faraanak

Faraanak

    Member

  • Topic Starter
  • Member
  • PipPip
  • 10 posts
Rorschach112 - THANK YOU !!! I am very very grateful
for your expertise and good samaritan / netizenship.
Everything seems now to be working and I have followed
your recommendations to keep this computer running
clean. Again, THANKS!
YOU ARE A SAINT! These are fearsome powers
you have - I am grateful you are using them for the good.

-Faraank
  • 0

#20
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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