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HP Office Jet J4680c Constant Noise


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#1
colette422

colette422

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Hi, I just installed an Office Jet j4680c on my wireless network and I am using it to print wirelessly. It seems to be working fine with one issue, when not in use it is making a constant noise. It sounds like a ticking of sorts and it is really unbearable. Does anyone know if this is an inherent problem with this particular printer model? Perhaps something related to the wireless capabilities? I searched HP forums and can't find anything related. Thank you for your help, Colette
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#2
makai

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Google hits indicates you've posted this question at quite a few locations.

I don't know if this is an inherent problem, but if the printer is disconnected from your computers wireless network, does it still make noise? If so, and this is a new printer, why not just return it for another one? If not, it might just be a driver problem. You might go to HP and download the latest printer driver.
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#3
colette422

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Thank you for the response. I did search and post to the HP forum but there is no information available. I have all the updated drivers, software updates, etc. I just purchased the printer and I most definitely will return it if the problem isn't operator error or a software problem. It makes the noise both wired and wireless. For some reason I think the scanner isn't completely turning off after making a copy or a scan. I could have gotten a lemon, luckily I have a 90 day return policy.

I guess I will just give it a few days and see if goes away on its own or it drives me crazy and I throw it out the window or exchange it.

Thanks again,
Colette
I have an HP Pavillion dv9000 laptop running Vista Home Premium.
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#4
makai

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Well I'm glad you'll be able to return it. Printers and such shouldn't be making any kind of weird noises so I would think something is wrong with it.

Good luck!
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