Jump to content

Free help from tech experts
Welcome to Geeks to Go forums. Create a FREE account now to gain access to all our features. Once registered and logged in, you will be able to create topics, post replies to existing topics, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more. Best of all, registration and all assistance is 100% free! This message, and all ads will be removed once you sign in.
Create an Account Login to Account

Laptop Battery Error


  • Please log in to reply

#1
Marc Charette

Marc Charette

    Member

  • Member
  • PipPip
  • 14 posts
This error occurs either before or during post:

WARNING: The Battery cannot be identified.
This system will be unable to charge this battery.

Press Any Key to Continue.

Press <F2> 2 times to enter SETUP
Press <F12> and Any Key to enter Boot Menu

I have been all over the web looking for solutions.
  • 0

Similar Topics: Laptop Battery Error     x


#2
ZEUS_GB

ZEUS_GB

    There's no school like old school!

  • Retired Staff
  • 1,644 posts
Hello Marc Charette and welcome to G2G!

To be able to help to help you we'll need a few details.

What are the specs of your PC?
If you don't know then please download and run SysSpec. Run the file > click edit > click copy to clipboard and then paste it with your reply.

How old is the battery?
Has it been charging fully? and lasting a good few hours?
  • 0

#3
Marc Charette

Marc Charette

    Member

  • Member
  • PipPip
  • 14 posts
System is about 1 year old. Battery does not last to long about 30min running



Windows: Windows XP5.1 (Build 2600) Service Pack 3
Internet Explorer: 7.0.5730.13
Memory (RAM): 894 MB
CPU Info: AMD Athlon™ 64 X2 Dual-Core Processor TK-53
CPU Speed: 800.5 MHz
Sound card: SigmaTel Audio
Display Adapters: ATI Radeon Xpress 1150 | ATI Radeon Xpress 1150 | NetMeeting driver | RDPDD Chained DD
Monitors: 1
Screen Resolution: 1280 X 768 - 32 bit
Network: Network Present
Network Adapters: Dell Wireless 1390 WLAN Mini-Card - Packet Scheduler Miniport
CD / DVD Drives: D: HL-DT-STDVD+-RW GSA-T11N
COM Ports: COM3
LPT Ports: NOT Present
Mouse: 5 Button Wheel Mouse Present
Hard Disks: C: 71.4GB
Hard Disks - Free: C: 31.9GB
USB Controllers: 6 host controllers.
Firewire (1394): Not Detected
PCMCIA (Laptops): Not Installed
Manufacturer: Dell Inc.
Product Make: Inspiron 1501
AC Power Status: OnLine
BIOS Info: AT/AT COMPATIBLE | 05/30/07 | DELL - 6040000
Time Zone: Pacific Standard Time
Battery: High
Motherboard: Dell Inc. 0UW744
Modem: Conexant HDA D110 MDC V.92 Modem

:
  • 0

#4
ZEUS_GB

ZEUS_GB

    There's no school like old school!

  • Retired Staff
  • 1,644 posts
I've done a bit of research about this issue and there seems to be rather a lot of people having the same issue with that laptop. Some people have had success updating the BIOS, others by using the battery until the laptop switches off and then when they plug it in the error disappears. The general consensus though is to replace the battery.

Your battery was only lasting 30 minutes before this so it was on it's last legs anyway.

Is the laptop under warranty?
  • 0

#5
Marc Charette

Marc Charette

    Member

  • Member
  • PipPip
  • 14 posts
I have updated the bios, with no change to the error. I have removed the battery and restarted the system, the error is gone. I can not remember if I tried running the battery out, I will try that first, then check on warranty.

Thanks

Edited by Marc Charette, 04 February 2009 - 11:37 AM.

  • 0

#6
Marc Charette

Marc Charette

    Member

  • Member
  • PipPip
  • 14 posts
Well,

I shut all power options off, and disabled battery reporting.

I was getting ready for the system to shutdown unexpectedly over 20min ago, but the system is still running with battery showing an even 7% and 1 minute of life.

It has been over an hour now, and system is still running.

MC
  • 0

#7
Marc Charette

Marc Charette

    Member

  • Member
  • PipPip
  • 14 posts
OK, the error is gone.....But the power meter does not work correctly. Most of the time it displays the Power Meter windows with a blank window (just grey) I have seen on occasion that the battery time said unknown.

Posted Image

Edited by Marc Charette, 04 February 2009 - 04:25 PM.

  • 0

#8
ZEUS_GB

ZEUS_GB

    There's no school like old school!

  • Retired Staff
  • 1,644 posts
Have you tried removing the battery, booting into Windows, shutting down, inserting the battery and then booting Windows again?
  • 0

#9
Marc Charette

Marc Charette

    Member

  • Member
  • PipPip
  • 14 posts
Yes, I have a client who has the exact make and model of laptop as mine. I am going to try his battery today. This should tell me if the battery is no good.
  • 0

#10
Marc Charette

Marc Charette

    Member

  • Member
  • PipPip
  • 14 posts
Looks Like it's the battery, even though I get 2 hours out of it, as soon as I unplug AC power the battery reports as low and I better save my files, then hibernates. If I shut off the reporting I get about 2 hours but it will shutdown without warning. Not good.

I tried My friends battery and it works fine.

Any one know where I can get cheap batteries in Canada. Shipping across the US border now a days is a pain in the a**.

MC
  • 0

#11
ZEUS_GB

ZEUS_GB

    There's no school like old school!

  • Retired Staff
  • 1,644 posts
I'm glad you managed to find out what was causing it. Unfortunately I live in the UK so I don't know anything about the prices in Canada, hopefully someone will be along soon to help you out with that.
  • 0

#12
123Runner

123Runner

    Member 4k

  • Member
  • PipPipPipPipPipPipPip
  • 4,184 posts
Google Search for laptop Batteries in Canada

Looks like there is a Tiger Direct in Canada. They are very reputable in US. I use them quite frequently so they should also be good in Canada.
  • 0

#13
xraychick181

xraychick181

    Member

  • Member
  • PipPip
  • 15 posts
My friend's Dell 1501 is also showing this same error on startup -- how do we go about updating the BIOS? (To see if that helps?)
  • 0


0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

featured