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Windows Explorer unable to start


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#1
JayBern

JayBern

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I actually looked around the forums before making this post and tried a couple of stuff like system restore. But I still get these errors after starting up. I get the same error everytime I try to start explorer.exe through the task manager.

Posted Image

Posted Image

For the records, the problematic laptop that has this problem is my friends' and I'm just helping him to fix this up. He is using a Compaq laptop and had serveral reformats during the past 6 months; he sent it for repair because of this similar problem. Every after reformat, he gets the same error after doing his Windows update. According to him, there was no recent programs he installed prior to the problem.

Managed to get screenshots and access Firefox through the task manager via CTRL + ALT + DEL.

Please help!

Edited by JayBern, 07 February 2009 - 06:46 AM.

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#2
Broni

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    Kraków my love :)

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had serveral reformats during the past 6 months; he sent it for repair because of this similar problem

So, he paid for repairs, and paid for nothing?
Since several formats didn't do anything.....did you test HD?
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#3
JayBern

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The reformatting service was done for free since it was still under warranty. Test the hard drive? How do I test it.
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#4
Broni

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    Kraków my love :)

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http://www.tacktech....ay.cfm?ttid=287
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#5
JayBern

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I'll do the test later in the day and get back to you guys cos its 5.43AM now. (:
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