[adeeba222]

Hello...

I only got my laptop a few months ago. I have Norton Internet Security. It has detected w32.rontokbro@mm on my computer several times over the past couple days.

Every time it does, i apply the recommended actions (i.e. "fix") and restart when prompted, but then it finds the same threat agian in minutes. I can't seem to get it to go away.

I've tried downloading malwarebyes, but my laptop restarts every time. It also restarts when i try to access certain web pages. I've tried the bitdefender online scan, but it said 'scan failed' twice now. In addition, i tried to disable System Restore, and realized that i couldn't do this. I'm really at a loss here.

I am a university student and i need my laptop for my schoolwork, so any help would be greatly appreciated.

Thanks!

[handhfan]

Hello, , and welcome to GeeksToGo! Before I can help you, please do the following:

Please follow the steps in this topic, and post back with a HijackThis log if you are still having problems and I will look over the log for you.

[handhfan]

Due to lack of feedback, this topic has been closed.

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