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help with connection


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#1
tryingto get it

tryingto get it

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I am showing connection and my ping comes backs perfect, but I canot get online, pleae help
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#2
Anthony19

Anthony19

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Hello tryingto get it and Welcome to GTG

please post in the appropriate forum

You will be looking to post this in the http://www.geekstogo...orking-f11.html forum

Please give them this link :http://www.geekstogo.com/forum/help-connection-t228572.html to have somone remove it

Thank you and sorry for any inconvience

Good Luck!!!

Anthony19

Edited by Anthony19, 11 February 2009 - 01:08 AM.

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#3
Dan

Dan

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Hey tryingto get it,

Reset DNS settings:
  • Press Start
  • Select Run
  • Type cmd and press OK
  • In the new command prompt window, type ipconfig /flushdns
  • Attempt to connect to the Internet; if you are not able to, restart your computer. Upon reboot, if you still cannot connect to the Internet, open a new command prompt window and type ipconfig /registerdns -- attempt to connect to the Internet; are you able to? If not, restart your computer and try again.
If that doesn't resolve your issue, please try restarting your computer in Safe Mode with Networking and then seeing if you can connect.

If you can't connect in safe mode, please do the following:
1) Please describe your network setup -- i.e. Cable, DSL? Plugged straight into a modem, or is there a router there? Are there any other users on your network? Can they connect?
2) When did you start experiencing connectivity issues? Has this machine ever connected?
3) Please post an ipconfig /all:
  • Press Start
  • Select Run
  • Type cmd and press OK
  • In the new command prompt window, type ipconfig /all > C:\ipconfig.txt
  • Navigate to your C: drive and open the text file ipconfig.txt -- please copy/paste the contents of this file into your next response.
4) Please also perform the following ping tests:
  • Press Start
  • Select Run
  • Type cmd and press OK
  • In the new command prompt window, please type the following commands (*Note: each ping will take about 20 seconds to complete; wait for the command prompt to return before you type the next one. Also, the single '>' and double '>>' are intentional; please type the commands exactly as they appear):
    ping localhost > C:\pings.txt
    ping google.com >> C:\pings.txt
    ping 209.85.171.100 >> C:\pings.txt
  • Once the above pings have completed, navigate to your C: drive and open the text file pings.txt -- please copy/paste the contents of this file into your next response.
- Dan
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