I want to send the hard drive back and get either a replacement or a refund but I first need to find out if it is the hard drive dying or another part of my pc causing it. I still have my pc on, but the next time I shut it down I wont be able to get back on it without having to wait a few hours while windows does a repair. I don't want to have to do this again, but I really need my pc working as this laptop is blue screening all the time even though I just got it fixed. I have backed up the hard drive so I don't care what happens to the stuff on it.
How do I check to see whether the fault is just my hard drive
#1
Posted 12 February 2009 - 10:10 AM
I want to send the hard drive back and get either a replacement or a refund but I first need to find out if it is the hard drive dying or another part of my pc causing it. I still have my pc on, but the next time I shut it down I wont be able to get back on it without having to wait a few hours while windows does a repair. I don't want to have to do this again, but I really need my pc working as this laptop is blue screening all the time even though I just got it fixed. I have backed up the hard drive so I don't care what happens to the stuff on it.
#2
Posted 12 February 2009 - 05:42 PM
If it's under warranty and you've got everything backed up, send the drive in under warranty.
If it's out of warranty, any PC shop will sell you a drive for it.
Never mind what technical support tells you, the drive is under warranty and they'll test it anyway.
#3
Posted 12 February 2009 - 06:57 PM
Your log in the other post contains mentions of Bad Sectors which means the drive is toast.
If it's under warranty and you've got everything backed up, send the drive in under warranty.
If it's out of warranty, any PC shop will sell you a drive for it.
Never mind what technical support tells you, the drive is under warranty and they'll test it anyway.
Ok, thanks, I'll send it off when I can get the packaging it came in up here.
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