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Mixing DDR2 667 and 800 on Gateway


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#1
Poliwog

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Quick story. Bought refurb Gateway DX4200-UB001A. Supposed to have 2x2GB and 2x1GB RAM chips--PC5300 DDR2 667. Was missing one 1GB stick. Dealer got supplier to send missing stick. What arrived was a 2GB PC6400 DDR2 800.
When I installed it, the computer would not boot. When I removed it, all was well, but BIOS returned a message 'Testing Failed on last boot. Reverting to slower memory speed.' Ran fine after instructing it to continue boot.

Is there a way to use the RAM they sent? It is like pulling teeth--from a rhinoceros--to deal with the fulfillment house (Seneca Data)

TIA
Les
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#2
Neil Jones

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This computer was brand new seven months old. It had been available at Amazon brand new since July last year and Gateway offer 12 months on it. May I ask how come you've ended up with it refurbished please? I'm not insinuating anything about this computer, by the way.
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#3
Poliwog

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Because it was $300 cheaper that way. Other than the missing chip, the machine works perfectly.
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#4
Neil Jones

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Try the new module on it's own only.
It may be faulty, if so send it back, or find another computer (friends maybe?) that takes the same type of memory and see if it works in there.
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