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Helping My Sister Who's PC Is Running Very Slowly


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#1
killallviruses

killallviruses

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Hi G2G

My sister called me today to say her pc was running very slowly, shes not very good with computers and I know she would struggle with the sections used to help diagnose problems.

I just wanted to know what you could recommend to sort this out once and for all


Thanks
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#2
sari

sari

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Without knowing more information, that's very difficult to answer. There are a lot of reasons a PC could be slow:

  • Multiple antivirus programs
  • Fragmented hard drive (run defrag)
  • Malware
  • Not enough RAM
  • Too many unnecessary programs at startup

One of our techs, Artellos, wrote a great little article here which covers many of these points. I'd at least suggest that as a starting point.
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