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Explorer and VxD problems


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#1
Mammal

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G'Day can someone please help me out, When I shut down my comp. I get a blue screen with this error message,( Invalid VxD link from BTRMTC(01)+000000A2 to Device "37FF. service 8001) It then asks if I want to continue using Windows and when I Type Y for yes it shuts down normally, Its not really a problem except it should't happen. The other problem with Explorer is when I connect to the Web I get this error message saying explorer has performed an illegal operation and will be shut down, if I click on the CLOSE button then Explorer amd half of my tray dissapears if I just move it down to the bottom of the page then I can continue as if nothing has happened, again this is not a fatal problem but it just should't happen. Here is a copy of the error details

EXPLORER caused an exception c06d007eH in module SENS.DLL at 0167:6010857f.
Registers:
EAX=008ded24 CS=0167 EIP=6010857f EFLGS=00000246
EBX=00000000 SS=016f ESP=008dece8 EBP=008ded18
ECX=d359aab0 DS=016f ESI=60101320 FS=21b7
EDX=8192a3f8 ES=016f EDI=00000000 GS=0000
Bytes at CS:EIP:
8b 45 f8 e9 dc 8c ff ff 6a 08 6a 40 ff 15 3c 10
Stack dump:
00000d74 008ded40 00000000 00000024 60101320 6010a054 60103210 00000001 6010868a 00000000 00000000 00000485 008dfad4 60102a94 00000010 008decf4

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#2
ditto

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Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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#3
Mammal

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Hello again, I have taken two logs, one before the Explorer error and one after, maybe you can see a differance,
\PROGRAM FILES\FREEMEM STANDARD\FREEMEM.EXE
C:\PROGRAM FILES\DESKTOP ARCHITECT\DATRAY.EXE
C:\PROGRAM FILES\LEXMARK X1100 SERIES\LXBKBMON.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.bigpond.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: (no name) - {1FEA39D6-46B3-4F66-BC38-4839CFE198EA} - C:\PROGRAM FILES\GEEK SUPERHERO\GEEKSUPERHEROSLAPDOWN.DLL (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\SYGATE\SPF\SMC.EXE -startgui
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [gnetmous] C:\Gmouse\gnetmous.exe
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [WinDVRCtrl] C:\WINDOWS\WDVRCtrl.exe
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [LexStart] lexstart.exe
O4 - HKLM\..\Run: [Geek Superhero] C:\Program Files\Geek Superhero\GeekSuperhero.exe
O4 - HKLM\..\RunServices: [SmcService] C:\PROGRAM FILES\SYGATE\SPF\SMC.EXE
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [FreeMem Pro] "C:\PROGRAM FILES\FREEMEM STANDARD\FREEMEM.EXE" Startup
O4 - HKCU\..\Run: [Desktop Architect] "C:\PROGRAM FILES\DESKTOP ARCHITECT\DATRAY.EXE" -S
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra 'Tools' menuitem: GoGoData ToolBar (HKLM)
O9 - Extra button: Popup Slapdown Options (HKLM)
O9 - Extra button: Bug Swatter Options (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.bigpond.com/
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7976.0135069444
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.micro...rchsettings.cab

And this one is after

file of HijackThis v1.97.7
Scan saved at 6:32:19 PM, on 7/8/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\SYGATE\SPF\SMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\PTUDFAPP.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\WINDOWS\TASKMON.EXE
C:\GMOUSE\GNETMOUS.EXE
C:\WINDOWS\MHOTKEY.EXE
C:\WINDOWS\WDVRCTRL.EXE
C:\PROGRAM FILES\LEXMARK X1100 SERIES\LXBKBMGR.EXE
C:\PROGRAM FILES\FREEMEM STANDARD\FREEMEM.EXE
C:\PROGRAM FILES\LEXMARK X1100 SERIES\LXBKBMON.EXE
C:\PROGRAM FILES\DESKTOP ARCHITECT\DATRAY.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\EXPLORER.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.bigpond.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: (no name) - {1FEA39D6-46B3-4F66-BC38-4839CFE198EA} - C:\PROGRAM FILES\GEEK SUPERHERO\GEEKSUPERHEROSLAPDOWN.DLL (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\SYGATE\SPF\SMC.EXE -startgui
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [gnetmous] C:\Gmouse\gnetmous.exe
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [WinDVRCtrl] C:\WINDOWS\WDVRCtrl.exe
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [LexStart] lexstart.exe
O4 - HKLM\..\Run: [Geek Superhero] C:\Program Files\Geek Superhero\GeekSuperhero.exe
O4 - HKLM\..\RunServices: [SmcService] C:\PROGRAM FILES\SYGATE\SPF\SMC.EXE
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [FreeMem Pro] "C:\PROGRAM FILES\FREEMEM STANDARD\FREEMEM.EXE" Startup
O4 - HKCU\..\Run: [Desktop Architect] "C:\PROGRAM FILES\DESKTOP ARCHITECT\DATRAY.EXE" -S
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra 'Tools' menuitem: GoGoData ToolBar (HKLM)
O9 - Extra button: Popup Slapdown Options (HKLM)
O9 - Extra button: Bug Swatter Options (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.bigpond.com/
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7976.0135069444
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.micro...rchsettings.cab

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#4
ditto

ditto

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Before we start fixing your log, were there any programs that you installed prior to the error message coming up? Try uninstalling and then reinstalling any programs or components that you installed recently.
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#5
Mammal

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G'Day yes I had problems before,with spyware, but this was cleared up by admin on the hijack and spyware forum. the only programs that I have recently installed were cwshredder, hijack this ,spybot,and spywareblaster. I also installed Mozilla Firefox and Mozilla Thunderbird, but these problems were there before.
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#6
ditto

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Ok let's fix your log. Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

O2 - BHO: (no name) - {1FEA39D6-46B3-4F66-BC38-4839CFE198EA} - C:\PROGRAM FILES\GEEK SUPERHERO\GEEKSUPERHEROSLAPDOWN.DLL (file missing)
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present

Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log, and let us know how your system's working. <_<

Also, try updating your Video drivers.
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#7
Mammal

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Thanks for the quick reply, I have updated video drives for Fly video capture card as you suggested, also I uninstalled Geeksuperhero and reinstalled it and the problem with Explorer seems fixed but the VxD problem is still there.
Here is my log
ogfile of HijackThis v1.97.7
Scan saved at 6:57:10 PM, on 7/10/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\SYGATE\SPF\SMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\PTUDFAPP.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\WINDOWS\TASKMON.EXE
C:\GMOUSE\GNETMOUS.EXE
C:\WINDOWS\MHOTKEY.EXE
C:\WINDOWS\WDVRCTRL.EXE
C:\PROGRAM FILES\LEXMARK X1100 SERIES\LXBKBMGR.EXE
C:\PROGRAM FILES\GEEK SUPERHERO\GEEKSUPERHERO.EXE
C:\PROGRAM FILES\LEXMARK X1100 SERIES\LXBKBMON.EXE
C:\PROGRAM FILES\FREEMEM STANDARD\FREEMEM.EXE
C:\PROGRAM FILES\GEEK SUPERHERO\GEEKSUPERHERO.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\PROGRAM FILES\DESKTOP ARCHITECT\DATRAY.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.bigpond.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\SYGATE\SPF\SMC.EXE -startgui
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [gnetmous] C:\Gmouse\gnetmous.exe
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [WinDVRCtrl] C:\WINDOWS\WDVRCtrl.exe
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [LexStart] lexstart.exe
O4 - HKLM\..\Run: [Geek Superhero] C:\Program Files\Geek Superhero\GeekSuperhero.exe
O4 - HKLM\..\RunServices: [SmcService] C:\PROGRAM FILES\SYGATE\SPF\SMC.EXE
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [FreeMem Pro] "C:\PROGRAM FILES\FREEMEM STANDARD\FREEMEM.EXE" Startup
O4 - HKCU\..\Run: [Desktop Architect] "C:\PROGRAM FILES\DESKTOP ARCHITECT\DATRAY.EXE" -S
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra 'Tools' menuitem: GoGoData ToolBar (HKLM)
O9 - Extra button: Popup Slapdown Options (HKLM)
O9 - Extra button: Bug Swatter Options (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.bigpond.com/
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7976.0135069444
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.micro...rchsettings.cab

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#8
Mammal

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<_< Help new problems, yesterday when I posted a reply my Comp. seemed to be OK, it even shut down ok. but today when I tried to start, no go. It would hang up when loading desktop, so I went in on safe mode and ran hijack this.Here is the log
Logfile of HijackThis v1.97.7
Scan saved at 7:34:48 PM, on 7/11/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.bigpond.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\SYGATE\SPF\SMC.EXE -startgui
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [gnetmous] C:\Gmouse\gnetmous.exe
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [WinDVRCtrl] C:\WINDOWS\WDVRCtrl.exe
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [LexStart] lexstart.exe
O4 - HKLM\..\Run: [Geek Superhero] C:\Program Files\Geek Superhero\GeekSuperhero.exe
O4 - HKLM\..\RunServices: [SmcService] C:\PROGRAM FILES\SYGATE\SPF\SMC.EXE
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [FreeMem Pro] "C:\PROGRAM FILES\FREEMEM STANDARD\FREEMEM.EXE" Startup
O4 - HKCU\..\Run: [Desktop Architect] "C:\PROGRAM FILES\DESKTOP ARCHITECT\DATRAY.EXE" -S
O4 - HKCU\..\RunOnce: [washindex] c:\Program Files\Washer\washidx.exe "charles davies"
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra 'Tools' menuitem: GoGoData ToolBar (HKLM)
O9 - Extra button: Popup Slapdown Options (HKLM)
O9 - Extra button: Bug Swatter Options (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.bigpond.com/
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7976.0135069444
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.micro...rchsettings.cab

I Then had to run backup to enable me to get into Windows,Here is Hijack this log after I ran it with the backed up settings.

gfile of HijackThis v1.97.7
Scan saved at 8:14:16 PM, on 7/11/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\SYGATE\SPF\SMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\WINDOWS\SYSTEM\PTUDFAPP.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\WINDOWS\TASKMON.EXE
C:\GMOUSE\GNETMOUS.EXE
C:\WINDOWS\MHOTKEY.EXE
C:\WINDOWS\WDVRCTRL.EXE
C:\PROGRAM FILES\LEXMARK X1100 SERIES\LXBKBMGR.EXE
C:\PROGRAM FILES\GEEK SUPERHERO\GEEKSUPERHERO.EXE
C:\PROGRAM FILES\FREEMEM STANDARD\FREEMEM.EXE
C:\PROGRAM FILES\LEXMARK X1100 SERIES\LXBKBMON.EXE
C:\PROGRAM FILES\GEEK SUPERHERO\GEEKSUPERHERO.EXE
C:\PROGRAM FILES\DESKTOP ARCHITECT\DATRAY.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.bigpond.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: (no name) - {1FEA39D6-46B3-4F66-BC38-4839CFE198EA} - C:\PROGRAM FILES\GEEK SUPERHERO\GEEKSUPERHEROSLAPDOWN.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\SYGATE\SPF\SMC.EXE -startgui
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [gnetmous] C:\Gmouse\gnetmous.exe
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [WinDVRCtrl] C:\WINDOWS\WDVRCtrl.exe
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [LexStart] lexstart.exe
O4 - HKLM\..\Run: [Geek Superhero] C:\Program Files\Geek Superhero\GeekSuperhero.exe
O4 - HKLM\..\RunServices: [SmcService] C:\PROGRAM FILES\SYGATE\SPF\SMC.EXE
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [FreeMem Pro] "C:\PROGRAM FILES\FREEMEM STANDARD\FREEMEM.EXE" Startup
O4 - HKCU\..\Run: [Desktop Architect] "C:\PROGRAM FILES\DESKTOP ARCHITECT\DATRAY.EXE" -S
O4 - HKCU\..\RunServices: [FreeMem Pro] "C:\PROGRAM FILES\FREEMEM STANDARD\FREEMEM.EXE" Startup
O4 - HKCU\..\RunServices: [Desktop Architect] "C:\PROGRAM FILES\DESKTOP ARCHITECT\DATRAY.EXE" -S
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra 'Tools' menuitem: GoGoData ToolBar (HKLM)
O9 - Extra button: Popup Slapdown Options (HKLM)
O9 - Extra button: Bug Swatter Options (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.bigpond.com/
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7976.0135069444
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.micro...rchsettings.cab

Also when I tried to run Window befor the backup I got a blue screen ( Fatal exception OE has occured at 0028:D34E60E6 press any Key to continue ) and when I did I got a blank screen and had to switch off at the main switch

Hope you can make heads or tails out of all this ,and thanks again for caring
  • 0

#9
admin

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Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.
O2 - BHO: (no name) - {1FEA39D6-46B3-4F66-BC38-4839CFE198EA} - C:\PROGRAM FILES\GEEK SUPERHERO\GEEKSUPERHEROSLAPDOWN.DLL
O4 - HKLM\..\Run: [Geek Superhero] C:\Program Files\Geek Superhero\GeekSuperhero.exe

Reboot in safe mode (by tapping F8 at startup and select safe mode from the menu).
Be sure you're able to view hidden files, and remove the following files in bold (if found):
C:\PROGRAM FILES\GEEK SUPERHERO <= this entire folder

Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log, and let us know how your system's working. <_<
  • 0

#10
Mammal

Mammal

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<_< Here is my new log, well my system is back to normal with the Explorer error message and the Blue screen at shut down.
gfile of HijackThis v1.97.7
Scan saved at 10:10:58 AM, on 7/12/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\SYGATE\SPF\SMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\PTUDFAPP.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\WINDOWS\TASKMON.EXE
C:\GMOUSE\GNETMOUS.EXE
C:\WINDOWS\MHOTKEY.EXE
C:\WINDOWS\WDVRCTRL.EXE
C:\PROGRAM FILES\LEXMARK X1100 SERIES\LXBKBMGR.EXE
C:\PROGRAM FILES\LEXMARK X1100 SERIES\LXBKBMON.EXE
C:\PROGRAM FILES\FREEMEM STANDARD\FREEMEM.EXE
C:\PROGRAM FILES\DESKTOP ARCHITECT\DATRAY.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.bigpond.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\SYGATE\SPF\SMC.EXE -startgui
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [gnetmous] C:\Gmouse\gnetmous.exe
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [WinDVRCtrl] C:\WINDOWS\WDVRCtrl.exe
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [LexStart] lexstart.exe
O4 - HKLM\..\RunServices: [SmcService] C:\PROGRAM FILES\SYGATE\SPF\SMC.EXE
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [FreeMem Pro] "C:\PROGRAM FILES\FREEMEM STANDARD\FREEMEM.EXE" Startup
O4 - HKCU\..\Run: [Desktop Architect] "C:\PROGRAM FILES\DESKTOP ARCHITECT\DATRAY.EXE" -S
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra 'Tools' menuitem: GoGoData ToolBar (HKLM)
O9 - Extra button: Popup Slapdown Options (HKLM)
O9 - Extra button: Bug Swatter Options (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.bigpond.com/
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7976.0135069444
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.micro...rchsettings.cab

by the way Geek Superhero is a program I bought through Getright to monitor my computer for nasties, is this program a nasty itself?
Have agood day and thanks for caring
  • 0

#11
Mammal

Mammal

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<_< Hello again, Thanks for your help, my PC is running fine now. I followed your instructions for reloading Win98 without loosing all my data and it worked fine,thanks again.I did encounter one small problem though,I saved my address book folder to a floppy but when i went to reinstal only the address book and not the contents was saved, anything I can do about this? If so please advise.
Thanks again for caring.
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