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Need Some Help Please


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#1
markiemark2006

markiemark2006

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im looking for some help... i know a fairly large amount about computers so it shouldnt be hard to help me.. however i am stumped.. im on my parents computer i stopped home to help them out.. they were having a problem with their mouse not running... i figured either it was some type of virus or spyware..

the mouse occassionally works on and off i tried going thru the process list on Windows Task Manager and im not really seeing anything weird.. nothing really running at high CPU... I run weekly tests with windows defender and have it on full system scan... It has found nothing..

i am currently running microsoft windows malicious softwar removal.. i dont think theres anything that serious tho..

Ill figure out how to fix the mouse but my real question is... I was looking at the desktop closely and at the top left HIDDEN in the corner was a blue dot.. I pulled the blue dot down to reveal a vertical Blue bar thats very thin maybe a cm wide... the blue bar interacts with the mouse (if you click the desktop it shades out, if you click on it it brightens) but i checked Windows TM and nothing is on the application window... also the vertical bar has what looks like a :t in it hard to tell because i cant make it bigger or smaller and i cannot close it only click on and off of it.. im geuss this has something to do with the mouse problem..
____
| |
| | this is similar to what the blue bar looks like but only much smaller
||:t||
|___|

im sorry if any typos or bad grammer... its late and i dont have a mouse and hitting the tab key is a pain :)

if you could please help it would be greatly apreciated thanks


mark
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