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PLEASE HELP BIG PROBLEM!


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#1
kws_divine

kws_divine

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Okay I downloaded a virus(or at least that's what it is I'm pretty sure) and my computer was working fine, until I restarted, I had slow internet and tried fixing it, no luck. I went out, came back home restarted it again thinking it was just comcast, now I get this logonui.exe application error and have to click on it multiple times. Then, a different screen comes up, its a log-on box. I log on and it gives me a million errors, scvhost, viewpoint trying to debug explorer? explorer not responding ........

I am on my other computer right now.

PLEASE HELP THANK YOU !!
:) :)
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#2
Broni

Broni

    Kraków my love :)

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I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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#3
kws_divine

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hello and thank you for replying, unfortunately i can't run anything on the computer to do any of those steps and i cant get on the internet.
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#4
Broni

Broni

    Kraków my love :)

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You need to ask for an advice at the forum. Believe me, there are ways...
Some of them simple ones, like downloading stuff on a computer you're posting from, then moving stuff to bad computer, etc., etc.
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