[julesh]

Last week I began rcving BSOD stop error messages, but I can't connect them to any system or application changes. I've searched Microsoft and can't find any articles that seem to apply. Thought I'd post my info. here and see if anyone could direct me. I am able to boot and use the computer, but eventually will rcv. the BSOD. Also, I'm unable to do a complete AVG scan, without getting BSOD at some point well into the scan.

These are the last 3 error signatures and associated files:

Error Signature
BCCode : 50 BCP1 : 808AC045 BCP2 : 00000001 BCP3 : 80579EE0
BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

Files in error report:
C:\DOCUME~1\Julia\LOCALS~1\Temp\WER42fe.dir00\Mini021609-02.dmp
C:\DOCUME~1\Julia\LOCALS~1\Temp\WER42fe.dir00\sysdata.xml


Error Signature
BCCode : 1000008e BCP1 : C0000005 BCP2 : 8057B586 BCP3 : B8B47C54
BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

Files in error report:
C:\DOCUME~1\Julia\LOCALS~1\Temp\WER0d3d.dir00\Mini021609-03.dmp
C:\DOCUME~1\Julia\LOCALS~1\Temp\WER0d3d.dir00\sysdata.xml

Error Signature:
BCCode : 1000007e BCP1 : C0000005 BCP2 : 80537696 BCP3 : F7A49C50
BCP4 : F7A4994C OSVer : 5_1_2600 SP : 3_0 Product : 256_1

Files in Report:
C:\DOCUME~1\Julia\LOCALS~1\Temp\WER4341.dir00\Mini021609-04.dmp
C:\DOCUME~1\Julia\LOCALS~1\Temp\WER4341.dir00\sysdata.xml

Here's my system info.:
System:
Microsoft Windows XP
Media Center Edition
Version 2002
Service Pack 3

Dell XPS DXP051
Intel ®
Pentium® D CPU 2.8GHz
1GB of RAM

Your help and direction on how to resolve this issue is appreciated.
Julia

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Navigate to: C:\Windows\Minidump folder.
If you see any .dmp files, zip all of them, and attach zipped file to your next reply.

[Broni]

Navigate to: C:\Windows\Minidump folder.
If you see any .dmp files, zip all of them, and attach zipped file to your next reply.

[julesh]

File is attached.

Attached Files

•  MinidumpZip.zip   90.44KB   178 downloads

[julesh]

This morning I went o manuf. website and updated BIOS.

[Broni]

This morning I went o manuf. website and updated BIOS.

Why? It's absolutely not advisable, unless necessary.

Most errors point to ntkrpamp.exe file, and few other errors state: Could not read faulting driver name, but they point to hardware issue, make me believe, you may have RAM problem.

Run Windows Memory Diagnostics Tool: http://www.geekstogo...ol-t177564.html

[julesh]

This morning I went o manuf. website and updated BIOS.

Why? It's absolutely not advisable, unless necessary.

Updated BIOS because it was indicated in the BSOD's I was receiving.

Preparing to run Window Memory Diagnostic Tool.

[julesh]

Ran the diagnostic tool and passed - 4 passes on standard and 2 on extended.

[Broni]

We'll go back to possible RAM issue later, but for now...
One of the dump file pointed to avg7rsxp.sys file, so there is also possible, that your AV program has some problems (some infection would be another possibility).
AVG 7.5 support was supposed to be shut down last August, but it looks like ongoing problems with ver. 8.0, keep ver. 7.5 alive.
Instead of waiting for AVG 7.5 discontinuation, I propose, you uninstall AVG 7.5, and install ONE of these:
- Avast! free antivirus: http://www.avast.com...avast-home.html
- Avira free antivirus: http://www.free-av.c...load/index.html
This way, we'll eliminate one possibility of your BSODs.
When you install one of the above programs, run full scan.

[julesh]

In the process of removing AVG, received this message.

Edited to add:
*
* avast! Report
* This file is generated automatically
*
* Task 'Simple user interface' used
* Started on Friday, February 20, 2009 1:48:55 PM
* VPS: 090219-0, 02/19/2009
*

Infected files: 0
Total files: 55529
Total folders: 19180
Total size: 14.6 GB

*
* Task stopped: Friday, February 20, 2009 2:17:17 PM
* Run-time was 28 minute(s), 22 second(s)

Edited by julesh, 20 February 2009 - 01:27 PM.

[Broni]

In the process of removing AVG, received this message.

This is fine. AVG uninstaller simply had to close Firefox to finish.

Now we'll have to wait, and see, if any BSOD will happen again.

[julesh]

Still getting blue screens. Could get Avast to do a quick scan but would get a blue screen before it could do an in depth scan.

[Broni]

Go back to C:\Windows\Minidump folder
Zip all .dmp files created AFTER 2/16/09, and attach zipped file to your next reply.
.dmp file looks like this:
Mini021609-09.dmp, where 021609 means February 16th 2009

[Broni]

BTW, do you have more than 1 RAM stick installed?

[julesh]

Just 1gb of ram

Dump file attached

Attached Files

•  MinidumpPost21609.zip   64.31KB   84 downloads

Edited by julesh, 21 February 2009 - 09:43 AM.

[Broni]

Again, all your errors list:
PAGE_FAULT_IN_NONPAGED_AREA with ntkrpamp.exe being at fault.

I think, you need to replace your RAM.
I realize, you ran RAM test, but unfortunately, software test are not always reliable.