Edited by JC1, 17 February 2009 - 04:24 PM.
Cannot defrag, computer freezes
Posted 17 February 2009 - 04:22 PM
Posted 17 February 2009 - 08:43 PM
Can you describe what you see when you come back and the machine has frozen? Is it a totally black screen or is it displaying the desktop and being non-responsive to input devices?
Does pressing and holding the power button for one second do anything to bring it out of it's frozen state?
Posted 17 February 2009 - 09:00 PM
Posted 17 February 2009 - 09:42 PM
Download the Windows Memory Diagnostic Tool and create a bootable disk as described in this Tutorial or as outlined in the "Quick Start Information" on the Microsoft download page.
Because a bad RAM module can cause freezing issues, we'll check that straight off.
Posted 18 February 2009 - 08:41 PM
Posted 18 February 2009 - 10:18 PM
This is different than burning a data cd...and it requires software capable of burning ISO images. I suggested one such application (in the tutorial I linked you to...ISO Recorder) if you don't have one installed...Microsoft suggests another on the download page. Both are free.
Posted 19 February 2009 - 06:56 AM
I cannot defrag my computer. It gets to 95% and then freezes. The initial problem is that my computer freezes when I leave it alone for about 5 minutes. My screensaver is set for 30 minutes, and all of power scheme modes are set for never. I cannot figure out what the problem is and it has been going on for several of months (since June 2008). I have tried to contact the manufacturer, but they said that my warranty is out of date and will not help me. I have a Gateway M6959 and I am running on Windows XP. Nothing else is wrong with the computer, and I am able to do a disc clean up. This is just a inconvenience because I cannot leave my computer alone for a few minutes because I will have to restart it. I don't know if this is a sign of a bigger problem. Please help!
Posted 19 February 2009 - 06:59 AM
Posted 19 February 2009 - 02:14 PM
1. I booted my computer with the Windows System Diagnostic and there were no defects detected in all 11 tests.
2. I rebooted my computer and ran in safe mode. I checked for errors and that came back negative.
My computer still freezes when I try to defrag. I have 72% of memory left (free space) on my computer.
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