[tediisbare1]

I decided to test your theory on the possibility that my cd driver wasn't functioning. I downloaded the recovery files to another disk and tried again to fix my problem. The new recovery disk worked and I followed every bullet point from the webpage you recommended I use. Unfortunately it didn't fix the blue screen error. So is there something else I can try?

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Do you have Windows CD, or can you borrow one?

[Broni]

Do you have Windows CD, or can you borrow one?

[tediisbare1]

I have Windows XP Professional cd's and the little blue Dell cd. T

[Broni]

Boot your system with the XP cd in the drive, let the system boot into the Setup. Once in the Setup, choose to run the Recovery Console.

You will be presented with a command prompt (like DOS)
Now, type in the following commands pressing Enter after each line.

md tmp
copy C:\windows\system32\config\system C:\windows\tmp\system.bak
delete C:\windows\system32\config\system
copy C:\windows\repair\system C:\windows\system32\config\system

Make sure you type these commands exactly as I have shown you.

Also, change the C in the commands to whatever your Windows XP drive letter is.

Now reboot the computer, if it doesn't boot, get back into the Recovery Console and run the following commands.

md tmp
copy C:\windows\system32\config\software C:\windows\tmp\software.bak
delete C:\windows\system32\config\software
copy C:\windows\repair\software C:\windows\system32\config\software

Now reboot again and hopefully your problem will be fixed.

[tediisbare1]

Okay, so I wiped my hard drive due to issues and reinstalled windows OS and Microsoft Office XP Prof. How do I turn my sound card back on? Also I can't seem to get my internet working again either. You were very helpful before can you help me with this?

[Broni]

You have to go Dell's site, enter your computer service tag number, and download drivers for all devices, which are not working.
Start with chipset drivers.

[tediisbare1]

I went to the Dell website and downloaded the audio and wireless drivers. Everything is working great. Thanks so much for your help. T

[Broni]

Very well