[biren]

since last two days - suddenly - i have been facing internet connection problems.
some pages stop loading and then i have to refresh them
download speed has gone down a little.
am unable to download a file - downloading stops midway, as if the connection has gone to sleep.

help!

biren shah

[Advertisements]

May have too much spyware on hard drive. Do a disk cleanup, under system tools. Also go to Windows Internet Explorer > Tools > Internet Options and Delete, cookies, files, history. Then scan disk and reboot.

[Raaa]

May have too much spyware on hard drive. Do a disk cleanup, under system tools. Also go to Windows Internet Explorer > Tools > Internet Options and Delete, cookies, files, history. Then scan disk and reboot.

[biren]

thanks raaa for responding.
sorry i didnot mention that i have done all that you have suggested.
cleaned the cache/temp files, cookies etc.
sweeped the sys thru spywareblaster, spybot, malwarebyte's AM.
nothing!
that is - all said i am clean!

[happyrock]

how are you connected to the internet...what are your system specs...

[Broni]

...and what browser, version? Did you try another browser?

[biren]

der hardrock,

i am connected to my local ISP through a cable - physically (thru a router switch?) however it may not be a cable connection in the terms used technically, it may be a modem connection.

the Sys info (snapshot taken from my comp.):

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
System Manufacturer INTELR
System Model AWRDACPI
System Type X86-based PC
Processor x86 Family 15 Model 4 Stepping 1 GenuineIntel ~2660 Mhz
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 18-Feb-05
SMBIOS Version 2.2
Total Physical Memory 512.00 MB
Available Physical Memory 34.54 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.55 GB


dear broni,
i use IE ver 7.0.5730.11; 128bit; updateversions 0

i have mozilla ff installed (vers. 1.8.20060.50817), but i rarely use it. though i checked with it too and the connection there also seemed slow, and downloads stalled.

[Broni]

1. Firefox is currently at 3.0.6 version...

2. Go Start>Run ("Start search" in Vista).
Type in:
cmd
Click OK (hit Enter in Vista).

At Command Prompt, type in:
ping www.google.com > ping.txt
Hit Enter.

In Window Explorer navigate to:
C:\Documents and Settings\your_name (C:\Users\your_name in Vista)
Double click on ping.txt to open it in Notepad.
Copy all text, and post it in your next reply.

3. What are your numbers from here: http://www.speedtest.net/

4. What happens, if you bypass the router, and connect straight to the modem?

[biren]

dear broni,
i deeply appreciate you for the help you are giving me.
thanks buddy.

1.
re: ff 3, i read a few negative reviews on net about it (it causing problems) so i was afraid to download it and replace my older vers.

2.
Pinging www.l.google.com [209.85.153.104] with 32 bytes of data:

Reply from 209.85.153.104: bytes=32 time=17ms TTL=247
Reply from 209.85.153.104: bytes=32 time=15ms TTL=247
Reply from 209.85.153.104: bytes=32 time=12ms TTL=247
Reply from 209.85.153.104: bytes=32 time=12ms TTL=247

Ping statistics for 209.85.153.104:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 12ms, Maximum = 17ms, Average = 14ms


3.
http://www.speedtest...t/415283562.png
download - 191kbps
upload - 49
ISP - hathway IP over cable internet access
server - spam
ping 28ms
distance ~250miles

speedtest results from dslreports (2days back)
down - 154kbps
up - 37kbps

Re the router - i just talked with my ISP - it is installed and maintained by them and is kept outside my home. they said it is a 'switch'. and a cable is fed to my comp from that 'switch', which connects to a'card' in my computer. (it says 'realtek Rtl-8139d PCI fast ethernet adapter' in my network connections.)

hope this gives u enough info.... if not, obviously u can ask me to provide it.

thnks again
regards
biren

[Broni]

Speed test results are simply ridiculous, if we're talking about cable connection here.
I'd be curious to know what is your ISP advertised speed.
In any case, it looks like there is something wrong on your ISP side, since ping results look normal, but speed test results don't.
You must talk to them.