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No desktop icons. can't even open up task manager


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#1
Shampoopsii

Shampoopsii

    New Member

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Hello everyone:

My computer was under a viral outbreak for the last two days, but I'm glad to say that I at least got that under control, with 5+ hours of anti-virus cleaning. The real problem is what arose after the cleansing.

Yesterday, as I booted up my computer, the background and cursor were the only two things visible and working. I waited a while hoping for something to happen, but gave up a few minutes later. After pounding my keyboard with every possible combination I could muster up, I luckily got the task manager to work. I then used Shutdown >> Logoff >> and logged back on as HP_Administrator to get things working again.

It was annoying, but got things done, which was all I needed for the time being.

I wake up today, expecting to go about the same repetitive routine, but the problem was, Ctrl + Alt + Del won't work! No matter how much I tried, the task manager just wouldn't show up.

I initiated Safe Mode to use some anti-viruses, but that did not work either.

Last resort, i attempted to use "System Recovery", but now I get the " Fatal System Error", which prevents me from proceding any further.
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#2
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.
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