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Daemon tools doesnt let my computer read other CDs


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#1
Drjekyll

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I downloaded daemon tools a few months back, and it wouldnt let me read other cds, so i uninstalled it, it still wouldnt let me read cds.

According to :
http://www.geekstogo...d...l&hl=daemon

I have went to maleware and did get a clean bill of health, the post is here :
http://www.geekstogo...on-t228138.html

But it still doesnt read any discs, or anything at all.
Blank Cds, dvds, or games, doesnt work.
Please help.

Edited by Drjekyll, 22 February 2009 - 09:16 PM.

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#2
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One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.
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#3
Drjekyll

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I did all 4 to be safe, and the only results i got was from 2. http://support.microsoft.com/kb/314060
Restart computer.

When i ran the program and it did the troubleshooting, it said:
"The upperfilters and lowerfilters registry values that can cause CD access problems do not exist on your computer. Click help and support on the start menu for additional support options for these issues."

I clicked it, searched upperfilters and lowerfilters and it came up with twelve different things and none of the seemed to be my problem.

I dont get error messages, it just wont read whats on the CDs.

And thanks for your time and help. =)
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#4
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From my experience, if the above 4 steps don't help, you need new drive.
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#5
Drjekyll

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The only problem tho, is me and my brother have the same exact computer, except for cases.
And we both downloaded daemon tools the same day and everything.
Once we unistalled it, its the same problems for the both of us.
Like when i try to use windows media player to burn a CD, it says the drive is busy.
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#6
Drjekyll

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{"Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.micro....com/kb/322756/ ) How to back up and restore the registry in Windows

Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
To work around this problem in Microsoft Windows XP, follow these steps:
Remove the modified registry entries. To do this, follow these steps:
Click Start, click Run, type regedit, and then click OK.
In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, click UpperFilters.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
In the right pane, click LowerFilters.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
Exit Registry Editor.
Restart the computer.

Note If you notice a loss of functionality in a particular program such as in CD recording software after you remove the UpperFilters and LowerFilters registry values, reinstall that software. If this problem occurs again, contact the software vendor for help.
Remove the existing drivers. To do this, follow these steps:
Click Start, and then click Control Panel.
If Control Panel is in Category View, click Performance and Maintenance, and then click System.

If Control Panel is in Classic View, double-click System.
Click the Hardware tab, and then click Device Manager.
Expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
When you are prompted to confirm that you want to remove the device, click OK.
Restart the computer."}

This is what i got from help and support, where "Guided Help" told me to go, and i got to here :
Remove the modified registry entries. To do this, follow these steps:
Click Start, click Run, type regedit, and then click OK.
In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

On the steps, but inside my registry, the upperfilters and lowerfilters dont exist, theres nothing in the subkey called "Upperfilters and Lowerfilters", So is there something i can download to get them?

Edited by Drjekyll, 23 February 2009 - 12:07 PM.

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#7
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No. The point is, NOT to have them. IF they're present, you remove them.
Is the CD drive present in Windows Explorer?
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#8
Drjekyll

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I can see it in my computer, I can see it in device manager, when i uninstalled it, it found the device.
When i put a disc in auto play/anything i try to read a disc either says nothing is there, or the drive is busy.

I just thought it was a weird coincidence that 2 computers, of the same hard ware would have both CD-ROM drives just stop working.

Daemon tools support is of no help, cause they flame anyone who asks for it.
And Microsoft live support is someone reading from a manual asking the same questions over and over.

Edited by Drjekyll, 23 February 2009 - 12:57 PM.

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#9
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In Windows Explorer can you see files on the CD/DVD?
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#10
Drjekyll

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No, i cant.
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#11
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Did you try all 4 steps?
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#12
Drjekyll

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Yes.
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#13
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What exactly happens, when you try access the drive?
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#14
Drjekyll

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When i put in a CD, it tries to read it, and like windows media player says its busy.
When i go through my computer nothing happens, no files or anything on the CD.
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#15
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I'm afraid, I'm out of advice here, short of replacing the drive.
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