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#16
Dan

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That's good to hear :) Please let me know when you get a chance to verify that it is indeed working.
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#17
Lokius

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That's good to hear :) Please let me know when you get a chance to verify that it is indeed working.


Well, bad news. I could get the log-in page to come up, but I couldn't go anywhere beyond that. It's as if it was connected but extremely, extremely slow. I will run those tests you told me to earlier and report back when I have time. :)
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#18
Dan

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That's a shame; try the winsock reset -- if that doesn't do the trick, then please perform the rest of the tests.

Thanks,
- Dan
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#19
Lokius

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That's a shame; try the winsock reset -- if that doesn't do the trick, then please perform the rest of the tests.

Thanks,
- Dan


Yesterday I actually got my own connection. I was able to pull up various webpages, but it took a long time and sometimes it'd timeout. I tried to update my Spyware Doctor (20mb download). Could get about two downloaded before it'd time out. Usually around 30kb/s, but it'd only work for a few seconds at a time then slow down.

These tests are a couple days old, but nothing had been done different, so the info should all still be accurate. Thanks

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#20
Dan

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Hey Lokius,

Did you try running your computer in a clean boot state? Any change there?

I suggest you go to the Malware Forum and run all the steps located in the START HERE thread. These self-help tools will allow you to clean up to 70% of problems on your own. If you are still having problems after performing these steps, then please follow Step Five: Posting a Hijack This Log; ensure you post your log in the Malware Forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

The good news is that you are indeed getting an Internet connection now; however you appear to be having issues sending/receiving packets. The hard part now will be trying to transfer files to your machine so that you can perform the necessary scans to ensure you are clean of malicious software.

While you are receiving malware help, can you please do the following for me:

Step 1 - Generate a tasklist log:
  • Select Start
  • In the Start Search field type cmd -- right-click on the cmd program and choose Run as administrator
  • In the new command prompt window, type tasklist /svc > C:\tasks.txt
  • Navigate to your C: drive and open the text file tasks.txt -- please copy/paste the contents of this file into your next response.
Thanks,
- Dan
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#21
Artellos

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Hello Lokius,

Before you head off to the malware forum, I'd like to give one more thing a try. (Just to make sure it's not network related.)

Please try to ping the machine to make sure the TCP/IP stack isn't busted.
  • Open up your start menu and type cmd in the white box.
  • Right click the cmd.exe entry that appears and Run as Administrator
  • A black box will appear. Type: ping 127.0.0.1
  • A lot of information will appear, Please right click the black window and select all.
  • Hit Enter to copy the text.
  • Then paste it into your next reply.

Regards,
Olrik
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#22
Lokius

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I don't think it's a malware problem. I am fairly knowledgeable about stuff like that and don't go to porn sites or anything. I guess something could have got by me, so I will go through the steps (tomorrow) as suggested.

A couple of things come to mind.

1)My old roommate used to use Bittorrent on my laptop. I never liked the program because it installed something known as "DNA" on it which from what I could tell caused my laptop to share my bandwidth. I removed that before any of this began happening. The music he was downloading in mp3 format never bothered me. But sometimes he'd download .rar files off there. I guess it's possible one of those had something on it.

2)When reading about Malware on this site at the link provided, it mentioned having conflicting anti-virus programs. Removing Norton may have been why I have been able to at least get a connection now. But I noticed something a couple nights ago. I noticed I had Kaspersky installed. I remember I did this shortly before my internet stopped working(or it may have even been when it first started slowing down). I don't recall if I ever got it to work. It might not have been compatible with Spyware Doctor (which now days contains anti-virus, though I don't trust its anti-virus engine). The odd thing is that it doesn't show up in add/remove programs, but the Kaspersky folder is definately full of items. I will glance later tonight to see if it has an uninstaller in the folder and give it a shot. Maybe that is the problem.
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#23
Artellos

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Could we also get the tasklist and the ping 127.0.0.1 results? :)

Regards,
Olrik
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#24
Dan

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You could always try uninstalling all security applications you have installed, as there could be some sort of conflict, as you seem to feel.

The DNA program you're referring to I believe is simply something that splits your download connections, thus taking up more bandwidth and slowing down your Internet for other activities. If we could see that tasklist we may be able to tell you if it's still running on your machine.

And I'd like to see the results of Olrik's ping.
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#25
Lokius

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Sorry for not having any real update right now. I kept forgetting my thumbdrive this weekend and was busy today. However, I have it now so I will download those malware programs and run them as told. I will also get the ping and the tasklist. Hopefully I'll get this all done tomorrow.
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#26
Artellos

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Thanks for keeping us updated :)

We'll be looking forward to your next reply.

Regards,
Olrik
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#27
Lokius

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Delete this please. Sorry.

Edited by Lokius, 11 March 2009 - 03:00 AM.

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#28
Lokius

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I had attempted to make a response yesterday, but when I got here, I realized I had forgot to do some tests and I also saved the wrong files to my thumbdrive. Anyways, I tried all the malware tests and found no problems. Here is the ping 129.0.0.1 and the tasklist. Honestly, I am starting to get very frustrated. Starting to think that it may be the hardware. Is there anything that has indicated it cannot be a hardware issue or is that a possibility?

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#29
Dan

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I can't see anything overly-problematic running on your machine. The fact that you seem to get a connection sometimes and then not other times is a little strange. There's no reason why this couldn't be a "dying" network adapter. It's definitely a possibility -- we have ruled out most software-based issues.

If one of your friends has a USB wireless adapter that you could borrow for a day, that would be a great way to test if this is a hardware-specific issue, or a software issue.
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#30
Lokius

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I tried a USB wireless adapter. Unfortunately, when it detected the network, it kept saying the password was incorrect. In fact, the network has the same name, but appears differently when using my laptops wireless and the USB wireless adapter. My belief is that the concrete walls are just too thick for the wireless adapter.

Hard to believe a four month old laptop could already have burned through a wireless card.
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