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PROBLEMS STARTING XP PRO


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#1
wshacking

wshacking

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MY SON'S PC HAS A PROBLEM. WHEN STARTED IT GOES TO THE BLACK SCREEN WITH WHITE WRITING . THERE ARE SEVERAL OPTIONS AVAILABLE HERE- START NORMALLY, START IN SAFE MODE, START WITH PROMPT, ETC, NON OF THESE WORK IT JUST RUNS IN A LOOP BACK TO THIS SCREEN. i WOULD LIKE TO USE HIS RECOVERY DISC BUT THIS IS DAMAGED, I HAVE MY OWN XP PRO DISC ANY IDEAS OF HOW I CAN GET HIM RUNNING AGAIN WITHOUT LOSING ANY OF HIS SAVED FILES. THANKS
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#2
Battle Unit

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For data backup i would reccomend in your case to connect your HDD to another working PC and manually copy files that you wabt to save. Then connect your HDD back and perform a format and re-install Windows...
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#3
wshacking

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THANKS . HOW DO I DO THAT
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#4
Battle Unit

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Basically, you have open your computer case, disconnetc the HDD, then open a case of another computer, and connect it there :)

Then, if the Windows boots normally (on second PC, of course), your HDD will be detected as a logical drive, and you will be able to copy files from it.

After the files are copied, you can divide your drive into two logical drives - one for Windows, and the second for data...

Huh, honestly, I would advice you to ask some of your friends, familiar with computers, for help! All these steps I think are difficult if you don't know what you are doing.

PS
Press "Caps Lock" please :)
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#5
wshacking

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Many thanks to Battle Unit ,his suggestions enabled me to save all the valuable files and get my son's pc running again. PS sorry about caps I didn't realise it was rude and may cause offence to use them.Thanks again
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