It has a recovery software program called 'Phoenix Recovery'
The 800 tech support # for phoenix on the machine is not acessible from Canada. I have been unable to access any support form at phoenix on the internet & suspect support is not avail as machine is approx 4 years old.
I did a voluntary reboot as some programs seemed to be hanging
Boot sequence appears normal until 'loading windows XP' window which loads a blank screen.
Safe mode (with or without networking or command prompt) loads a list but stops every time at
Have read a few of the other similar situations on this forum.
1)My machine came without disks for the operating system so I have no boor alternatives to load into cd
2)the phoenix software is supposed to create backup points to restore corrupted files but I am not sure how to activate the phoenix software or ....
3)is this problem caused by a curruption on my drive? (I was running a slave to back up data but disconnected slave and same problem)
Any help/observations/comments are appreciated
fshrgy in ontario