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Blocked IP address - not able to send emails


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#1
Stuck24

Stuck24

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My IP address on my laptop has been blocked by the CBL database at www.spamhaus.org. I have contacted them but they are unable to help. This is preventing me sending emails from the laptop, though I can receive emails and access internet.

I understand this is due to a the IP address being used by a trojan or similar virus
http://cbl.abuseat.org/

I have an up todate Mcafee virus scan and have run this and no problems have been reported nor virus found.

I have tried to remove the Ip address from the database but it is blocked again immediately.

I am aware that I have been receiving spam email from an address the same as my domain name for a while but cannot do anything to stop it.

My questions are:

1. How can I identifty which virus is causing the problem with Mcafee not finding any

2. What else can I do to detect what virus has hijacked the computer?

3. Any other help or suggestions to get the IP address unblocked



Thank you for any assistance
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#2
Dan

Dan

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Hey Stuck24,

Please perform all of the steps listed in this thread. If, after following all of those steps, you're still experiencing issues, please perform Step Five: Posting a Hijack This Log from that thread, and ensure you post your log in our Malware forum, for one of our Malware Removal Experts to have a look at.

Thanks,
- Dan
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