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Uninstalling a Software


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#1
IanGrant

IanGrant

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hey, im trying to uninstall Norton 360 from my PC but it comes up with the message "The Specified Module could not be found" cos i wanna install the McAfee software onto my computer.

Ive used Combofix on it so ive got a log of what it has found, hoping someone could help me with this problem.

By the way, im using Windows Vista..

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  • Attached File  log.txt   10.04KB   497 downloads

Edited by IanGrant, 28 February 2009 - 11:35 AM.

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#2
Broni

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First of all, ComboFix is not some toy, you play around.
Secondly, to remove Norton, use this: http://service1.syma...005033108162039
Thirdly, McAfee is as bad as Norton.
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#3
IanGrant

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I tried that out and yea it did work, thankfully :) ,

the only reason i asked for that is cos i couldnt remove it and i had 7 Viruses on my PC which so far have unaffected me with 5 of them being Trojan Viruses.

My friend did tell me about the Avg Free download antivirus software but when i got it installed i could not use the internet.

Tyvm for your help.

Edited by IanGrant, 01 March 2009 - 03:32 AM.

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#4
Broni

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If your computer is infected...

I suggest that you start a new topic in the Malware Removal - HiJackThis™ Logs Go Here area.

Before you post a log click on this link --> You Must Read This Before Posting A Hijackthis Log
this will give you a few preparations to make, as well as instruction for posting your Hijackthis log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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