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mouse keyboard inop after antivirus installation


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charris

charris

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HI I'm new here so hello all. I hope u can help as i'm not especially computer literate. My problem is this:
Downloaded some music off internet ehich attracted some torjans existing antivirus rubbish so purchased Kespersky. Installed today but would not initialise or protect the ,machine. Decided to un-install and start again thinking i had done something wrong. After uninstalling machine re-started but mouse or keyboard won't work so i cannot even log in.

I would apprefciate any help. I would be grateful just to get in now and take some backups which I was foolish enough NOT to do before starting.

Thanks all
Carin
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