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Firefox lost all its bookmarks


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#1
Zanki

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I just had to restart my pc because it was acting strangely, although I hadn't turned it off for two days. I closed all my programs and clicked shut down, the pc wouldn't shut down so I turned the power off (it happens often with this pc and has never been a problem in the past). I opened firefox and the add block came up wanting me to register it again which I thought was strange. My theme had gone back to the basic setting even though it was still there. My history is still there but all my bookmarks are gone. I need them because I was in the middle of coursework and I had bookmarked the web sites I need.

I tried to import the the bookmarks since I found a backup but its not worked, the folder is empty and I don't see any of them. I also just got an error message from another program I closed before I shut down my pc, but on reloading its fine.

Edited by Zanki, 28 February 2009 - 01:21 PM.

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#2
Metallica

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Hi Zanki,

I think your profile settings are still there.
Can you try this:
http://support.mozil...naging profiles
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#3
Zanki

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I tried to do what it said, but everytime I went to start- run and typed in what they wanted. I then got an error message telling me only one firefox window can be open at a time and doesn't do anything. I checked and that was the only thing running.
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#4
Metallica

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Can you check your running processes to see if Firefox.exe is running?

Ctr - Alt - Del > Taskmanager > Processes Tab > rightclick Firefox.exe > End Process > Confirm

Then try to copy the command into the Run Box:

firefox.exe -ProfileManager

Maybe use notepad as an in-between to store the line, if you dont know how to copy it from a closed browser.
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#5
Zanki

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Yes, I checked the taskmanager. It had one running but that was the one I had just opened using start > run.
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#6
Metallica

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Strange that. For me it even works when I keep firefox open.

Can you look for the folder with the profiles?
To do so click Start > Run > copy & paste the line below >
%systemdrive%\Documents and Settings\%username%\Application Data\Mozilla\Firefox\Profiles
> and click OK

Note Application Data is a hidden folder by default. You may have to show hidden files and folders to get to that folder.
In the folder you should see one or two folders with a name ending in .default
Let me know their names and when they were created (rightclick > properties)
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#7
Zanki

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It has one folder called kcae9ttq.default created 9th January 2008

I know all my bookmarks are in here because I've already found a recent backup of them, but I can't import them back into firefox. I think I've lost them because my system crash made me lose a load of work I had been doing in Painter X, the files are still there but it says there isn't any data.
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#8
Metallica

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I think your best shot would be to make a copy of that folder.
Then completely uninstall and re-install Firefox.
Copy the backed-up folder back into that directory and use the Profilemanager to see if any of your settings were saved.
But it is a bad signe that there is only one folder.
I figured a second one had been created after the powerdown, but I'm afraid the old one is completely lost now.
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#9
Zanki

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I'm guessing it was lost because nothing was saved, thanks for helping me. I had to reinstall a few programs thanks to the crash. I can't believe my second hard drive caused so many problems when it died (luckily I had already backed it up).
Thanks for all the help.
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#10
Metallica

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My pleasure. :)

Too bad it wasn't easy to recover.
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