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JAVA Install Error 25099


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#1
miszeewithkids!

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I was having Java problems. So I Uninstalled using Windows Install Cleanup and removed all java files. I went to download Java again and I receive the error 25099. Unzipping core files failed. The Java website has no idea why this error occurs.

Anyone help me please?
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#2
Major Payne

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Java says:

Error: 25099 during Java installation


This article applies to:

* Platform(s):
Windows 2000 (SP4+), Windows XP (SP1 SP2), Vista, Windows 2003
* Browser(s):
Internet Explorer 6.x, Internet Explorer 7.x, Mozilla 1.4+, Firefox
* JRE version(s):
6.0, 6u10+




SYMPTOMS

While Java installation is in progress, a message box with the following error is displayed:

'Error: 25099'



CAUSE

This is an InstallShield error code. It indicates that the installation process has failed. The exact reason for this error is not known at this time.


WORKAROUND

Step 1 :
We recommend that you remove any traces of the failed Java installation.
To uninstall the Java, follow the instructions at: Uninstall Java

Step 2 :
Download and install the offline installation package from the manual download page:
Please visit Offline installation.


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#3
miszeewithkids!

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I have removed all versions of Java and downloaded the offline install version. I try to install this version of Java and receive the same error.
Any other suggestions? I have another post under web browsers/email titled Internet Explorer 6 closes/shuts down posted the other day. I made a comment in there about Java there too. Maybe the two problems are related?
I have not received any help yet on the other issue.
Any more help on either topic is greatly appreciated!
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#4
mcwong

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In my case javara did not help. also tried cc cleaner, and microsoft windows installer cleaner. Finally managed to install after encountering 25099 error. Don't know why below steps work but i managed to install using below steps on top of javara, etc. Hope it works for you.

1. Shutdown firewall (eg. Comodo)
2. Get offline version (eg. Jre-6u12-windows-i586-p.exe)
3. Close all browsers
4. Rename java folder with remnants of previous java versions after error
code 25099 on 1st install (rename to eg c:\\program files\\java_old)
5. Run jre-6u12-windows-i586-p.exe (select change destination folder)
6. Change folder to c:\\program files\\java612 (for example)
7. Installation completes (at least in my case)
8. Re-start comodo firewall
9 goto www.javatester.org to test installation

my win xp has a problem with jsqnotify.exe will run multiple copies & hogs 100% cpu. I have to open task manager & end all jsqnotify.exe. Immediately restart firewall as that is setup to block jsgnotify from running. Blocking it will not affect java at all.

Edited by mcwong, 21 March 2009 - 10:46 AM.

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#5
JOE_80

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1) R-Click on "my computer" and open,
2) Right Click and open "local disk (c:) "
3) Find and Open "Program files"
4) Locate "Java" Right click on it and delete, Send all of its contents to "recycle bin".
5) Then go to Java website and re-install update....

Thats it!

I tried EVERYTHING else! Trust me if nothing else worked this certainly will.

Good luck!
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#6
tmlchris

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:)

I don't know why sun.com doesn't instruct you to do that.

It worked for me. I just wished I would have read the forum before trying all the other things that were recommended!

Thanks!
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#7
JOE_80

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Glad it worked, it was such a pain searching the web and nothing worked. Very frustrating, but fooled around and found that was the only solution that worked.
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#8
robertd903

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Are you guys using XP HOME EDITION--or XP PRO?

"What exactly IS an unknown error? If it's UNKNOWN--how do we know it's an error?"
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#9
JOE_80

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Are you guys using XP HOME EDITION--or XP PRO?

"What exactly IS an unknown error? If it's UNKNOWN--how do we know it's an error?"


I am using Xp home. And dont get all mixed up with cpu lingo its just called an unknown error because there is no KNOWN reason it is occuring, or there is no clear resolution. Thats all
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#10
wdjam1

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Joe 80, Your answer worked like a charm.

Thanks,wdjam1
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#11
ShaneH.

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It said it failed to unzip core files, and there's literally a zipped file named "core". I just extracted it into the folder it was in already and tried the installer again. Worked for me, it just wouldn't unzip them by itself.
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#12
kleinbaas

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Thanks MCWONG. Your solution worked a treat. :-D
Al - IT Support for www.brightvisions.co.uk
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