[bumpsidaisy]

please help i keep finding c:\\windows\temp\se.dll as a error message saying access denied and also as a virus but non anti virus is workign also i cannot get anything to do with activex to run on computer as it says my settings will not alow it i am getting more and more pop ups than ever and i cant stop them the most often popup is a ringtone one that never goes away.

pleae help am pulling my hair out here

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go into safe mode then delete the file

it should work

[m2zt]

go into safe mode then delete the file

it should work

[don77]

Hi bumpsidaisy and welcome to Geeks to go,


Please run through the steps outlined in this Topic
Post back a fresh log when done please
Post a log back to this topic and I will move it to the malware forum after you do,
We can get this cleaned up for you,

go into safe mode then delete the file

it should work

Sorry to say its not that easy, But there is an automated tool for removing this infection, Then usually some added clean up after that,

Thanks
Don