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CPU usage at 100% , iexplore.exe is the problem?


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#1
smoozyq

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My kids notified me that they are having problems playing their games on the internet. I've been trying to figure out the problem, with little success. I've looked around at these forums, and based on other posts, I ran malware scans ( I can post the results) and virus scans (I have McAfee running on this computer). Haven't found anything yet that tells me what is happening. Basically, things look fine until we open a game and then CPU usage shoots up to 100% and things slow to a crawl. Any help is greatly appreciated because I have no idea what I am doing!
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#2
Broni

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    Kraków my love :)

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Game on-line?

Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")
- security programs in use (antivirus, firewall)
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#3
smoozyq

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Ok, I hope this is what you are asking for:

Dell Dimension 3000, Intel Pentium 4 CPU, 2.80 GHz, 512 MB of RAM

HD Capacity 71.6 - Used 33.7 GB, Free 37.9 GB

Running McAfee security suite

Edited by smoozyq, 01 March 2009 - 09:03 PM.

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#4
Broni

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until we open a game and then CPU usage shoots up to 100%

Game on-line?
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#5
smoozyq

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Sorry, Club Penguin, and games on Pogo.com like Poppit.
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#6
Broni

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Close IE.
Go Start>All Programs>Accessories>System Tools, and click on Internet Explorer (no add-ons). Same thing?

Also, see, if same thing happens in Firefox.
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#7
smoozyq

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Tried IE with no add-ons, but when I went to Pogo, it wouldn't recognize that I had Java, so I couldn't even try a game to see if it would do the same thing. Club Penguin did the same.

Downloaded Firefox and opened a game on Pogo, CPU usage shot up to 100% with Firefox showing at between 95-97.
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#8
Broni

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I suggest that you start a new topic in the Malware Removal - HiJackThis™ Logs Go Here area.

Before you post a log click on this link --> You Must Read This Before Posting A Hijackthis Log
this will give you a few preparations to make, as well as instruction for posting your Hijackthis log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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#9
smoozyq

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I will do that, thanks for your help!
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