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IE will not work after using Malwarebytes and removing the rootkit


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#16
Broni

Broni

    Kraków my love :)

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That would be illegal, unless you have your own CD.
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#17
Karloskar

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Can you repeat the instructions in Post 2 of this thread, but replacing the command:

ping www.google.com > ping.txt

with

ping 209.85.171.100 > ping2.txt

and posting the contents of ping2.txt (found in C:\Documents and Settings\your_name (C:\Users\your_name in Vista)) to this thread?

This is to test if it's a DNS issue or something else. The IP 209.85.171.100 corresponds to www.google.com

:)

Edited by Karloskar, 04 March 2009 - 09:09 PM.

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#18
ambermb

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ok here is the other text file for above post



Pinging 209.85.171.100 with 32 bytes of data:



Reply from 209.85.171.100: bytes=32 time=93ms TTL=244

Reply from 209.85.171.100: bytes=32 time=91ms TTL=244

Reply from 209.85.171.100: bytes=32 time=89ms TTL=244

Reply from 209.85.171.100: bytes=32 time=82ms TTL=244



Ping statistics for 209.85.171.100:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 82ms, Maximum = 93ms, Average = 88ms
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#19
Karloskar

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Cool. That means that your internet connection isn't broken, nor is your network adapter. Your DNS just isn't functioning like it should, which should be an easy setting.

Can you please go back to the command prompt and type

ipconfig /all > ipconfig.txt

and post the contents of ipconfig.txt here?
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#20
ambermb

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here you go...

reset SYSTEM\CurrentControlSet\Services\Dhcp\Parameters\Options\15\RegLocation
old REG_MULTI_SZ =
SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\?\DhcpDomain
SYSTEM\CurrentControlSet\Services\TcpIp\Parameters\DhcpDomain

added SYSTEM\CurrentControlSet\Services\Netbt\Parameters\Interfaces\Tcpip_{17C989EE-947B-4162-A836-5D10D17E25AD}\NetbiosOptions
added SYSTEM\CurrentControlSet\Services\Netbt\Parameters\Interfaces\Tcpip_{9945AF79-5A36-4DB6-B369-BDF5068D28AC}\NetbiosOptions
deleted SYSTEM\CurrentControlSet\Services\Netbt\Parameters\EnableLmhosts
added SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{B557F58F-10E4-4EF2-8B48-6CAD0EF991F5}\DisableDynamicUpdate
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{B557F58F-10E4-4EF2-8B48-6CAD0EF991F5}\IpAutoconfigurationAddress
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{B557F58F-10E4-4EF2-8B48-6CAD0EF991F5}\IpAutoconfigurationMask
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{B557F58F-10E4-4EF2-8B48-6CAD0EF991F5}\IpAutoconfigurationSeed
reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{B557F58F-10E4-4EF2-8B48-6CAD0EF991F5}\NameServer
old REG_SZ = 66.7.141.122,4.2.2.3

reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{B557F58F-10E4-4EF2-8B48-6CAD0EF991F5}\RawIpAllowedProtocols
old REG_MULTI_SZ =
0

reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{B557F58F-10E4-4EF2-8B48-6CAD0EF991F5}\TcpAllowedPorts
old REG_MULTI_SZ =
0

reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{B557F58F-10E4-4EF2-8B48-6CAD0EF991F5}\UdpAllowedPorts
old REG_MULTI_SZ =
0

added SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{F1B3FDD3-5DC3-4E66-BB04-85F1B62665D8}\DisableDynamicUpdate
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{F1B3FDD3-5DC3-4E66-BB04-85F1B62665D8}\IpAutoconfigurationAddress
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{F1B3FDD3-5DC3-4E66-BB04-85F1B62665D8}\IpAutoconfigurationMask
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{F1B3FDD3-5DC3-4E66-BB04-85F1B62665D8}\IpAutoconfigurationSeed
reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{F1B3FDD3-5DC3-4E66-BB04-85F1B62665D8}\RawIpAllowedProtocols
old REG_MULTI_SZ =
0

reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{F1B3FDD3-5DC3-4E66-BB04-85F1B62665D8}\TcpAllowedPorts
old REG_MULTI_SZ =
0

reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{F1B3FDD3-5DC3-4E66-BB04-85F1B62665D8}\UdpAllowedPorts
old REG_MULTI_SZ =
0

deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DontAddDefaultGatewayDefault
added SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\SearchList
deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\UseDomainNameDevolution
reset Linkage\UpperBind for PCI\VEN_8086&DEV_1068&SUBSYS_01A51028&REV_03\4&2FA23535&0&40F0. bad value was:
REG_MULTI_SZ =
PSched

reset Linkage\UpperBind for PCI\VEN_8086&DEV_4220&SUBSYS_27218086&REV_05\4&2FA23535&0&18F0. bad value was:
REG_MULTI_SZ =
PSched

reset Linkage\UpperBind for ROOT\MS_NDISWANIP\0000. bad value was:
REG_MULTI_SZ =
PSched

<completed>
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#21
Karloskar

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Umm...that didn't do what it was supposed to.

Did you copy and paste my command or did you re-type it? Please take note of all the spaces and thihngs.

What happens when you type just

ipconfig

?
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#22
ambermb

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I have to retype it b/c i am on a different computer to use the internet. And i typed it exactly like you did with the spaces and everything. Now when i type ipconfig, it pops up real fast and then goes away. It wasn't doing that before i did the last thing you told me too.
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#23
Karloskar

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Can you please type in

cmd

and press enter.

In the window that appears, type in

ipconfig

and press enter.

:)
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#24
ambermb

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i did that and it came up with the connections
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#25
ambermb

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oh and it states taht the media state....:media disconnected
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#26
Karloskar

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Sorry about the slow progress - let's try this another way. Basically we need to set the DNS server IP for your machine.

In the connections, it should have an entry for "Default Gateway".

Under the Control Panel, Network Connections there should be a few (one or more) connections. One will say "Connected" in small, grey text. Right click it and go to Properties.

In the window that appears, scroll down the list until you see "Internet Protocol (TCP/IP)".

Click on it once, then click Properties.

Can you please tell me what's on the next window that pops up? Ideally, it should have "Obtain an IP address automatically" as well as "Obtain DNS server address automatically" selected.

If they're not selected, can you type out the numbers that are in the boxes below?

IP address:
Subnet mask:
Default gateway:

Preferred DNS server:
Alternate DNS server:

Thanks. :)
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#27
ambermb

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The entry for the Default Gateway is 192.168.1.254

And you are correct about the pop up, both of those are checked, everything is automatically. No numbers listed.
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#28
Karloskar

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Can you click on Advanced and then the DNS tab and tell me if there's anything listed there?
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#29
ambermb

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Nothing under DNS Server addresses, in order of use:

append primary and connection specific DNS suffixes is checked
underneath that append parent suffixes of the primary DNS suffixes is checked

NOthing in append these DNS suffixes
nothing DNS suffix for this connection: is blank
register this connection's addresses in DNS is checked
Use this connection's DNS suffix in DNS registration is not
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#30
Karloskar

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Ok. Can you please go back to the previous window and select "Use the following DNS server addresses:" and under the Preferred DNS server: type in 192.168.1.254
?
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