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Smooth Scrolling Problem


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#1
jandrix

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I had to use my restore/recovery CD today to wipe my hard drive due to a virus that I couldn't get rid of. I've downloaded and installed Mozilla Firefox. I'm having problems with my scroll bar. It is very jerky as I move it down, instead of a nice smooth movement. Does anyone know how to fix this? I've tried the settings under Control Panel/Mouse, but that doesn't seem to do anything. Any suggestions would be greatly appreciated.

Thanks.
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#2
makinu1der2

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Hello jandrix,

After reinstalling Windows have you installed the latest drivers for the system (chipset,graphics,etc)?

Click Start > Run > type devmgmt.msc

When Device Manager opens do you have any ? or ! beside any devices?
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#3
jandrix

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Yes, I have three question marks next to other devices, my printer, and video controller. i have not installed any drivers. how do i do that?
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#4
makinu1der2

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What is the make/model of the computer?

Do you have a cd that has the Drivers? If not then you can download the Drivers from the manufacturer website
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#5
jandrix

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It's an emachine T6420 Desktop PC. I saved everything when we got the computer, but I do not have any CD's for the drivers.

Could this also be a problem with my sound? When I try to listen to an online music player, it's sounds all garbled as if underwater.

Thank you so much for your help. I really appreciate it.
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#6
makinu1der2

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Once you get the updated Drivers that should fix your problem. There are some Drivers listed on the Emachines website for the system

however they are not updated. You can download them or try and find an updated Driver on the Nvidia website.
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#7
jandrix

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I went to this website http://downloads.ema...eadme_en_em.txt and followed the instructions for my model/make. It said it couldn't find any driver that was compatible with my hardware. So now what? :)

Edited by jandrix, 06 March 2009 - 12:56 PM.

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#8
Broni

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    Kraków my love :)

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Your video driver: http://emachines.com...amp;model=T6420
Printer driver should be on a CD, which came with the printer.
3rd device, hard to say. What else is not working?
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#9
jandrix

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That link you gave me was the one I used earlier. When I follow the directions, it gives me a message that says:

The NVIDA set up program could not locate any drivers that are compatible with your current hardware.

I have the printer CD, so I'll use that.

the other thing that isn't working is my sound. Music players sound like it's under water and garbled for the most part.
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#10
makinu1der2

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Has a different video card been added into the system other than the onbaird graphics that shipped with the system?
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#11
jandrix

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Nope. :)
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#12
Broni

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Download, and install Everest: http://www.majorgeek...wnload4181.html
Open it, click Computer, then Summary.
In upper menu, go Report>Quick Report-Summary
Save it in text file, and paste it in your next post.
Don't include anything under the line Debug - PCI
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#13
jandrix

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--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer DAVISFAMILY
Generator Owner
Operating System Microsoft Windows XP Media Center Edition 5.1.2600 (WinXP Retail)
Date 2009-03-07
Time 11:37


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Media Center Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name DAVISFAMILY
User Name Owner

Motherboard:
CPU Type AMD Athlon 64, 2200 MHz (11 x 200) 3500+
Motherboard Name Unknown
Motherboard Chipset Unknown
System Memory 896 MB
BIOS Type AMI (03/10/06)
Communication Port Printer Port (LPT1)

Display:
Video Adapter nVIDIA C51
3D Accelerator nVIDIA C51

Multimedia:
Audio Adapter Realtek HD Audio output

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive Generic USB SD Reader USB Device
Disk Drive Generic USB CF Reader USB Device
Disk Drive Generic USB SM Reader USB Device
Disk Drive Generic USB MS Reader USB Device
Disk Drive WDC WD2000BB-00GUC0 (186 GB, IDE)
Optical Drive LITE-ON DVDRW SHW-1635S (DVD+R9:8x, DVD-R9:4x, DVD+RW:16x/8x, DVD-RW:16x/6x, DVD-ROM:16x, CD:48x/24x/48x DVD+RW/DVD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 186253 MB (167948 MB free)
D: (FAT32) 4517 MB (1493 MB free)
Total Size 186.3 GB (165.5 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft PS/2 Mouse

Network:
Network Adapter NVIDIA nForce Networking Controller (75.118.63.59)
Modem SoftV92 Data Fax Modem with SmartCP

Peripherals:
Printer Microsoft Office Document Image Writer
USB1 Controller Standard OpenHCD USB Host Controller [NoDB]
USB2 Controller Standard Enhanced PCI to USB Host Controller [NoDB]
USB Device USB Mass Storage Device
USB Device USB Printing Support
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#14
Broni

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Try NVIDIA C51 Chipset Driver (include chipset\lan\sata raid driver) from here: http://www.gigabyte....?ProductID=2281
Be patient, the page seems to be slow to load.
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#15
jandrix

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I went to that page, but the only options I'm getting is the following:



Dear GIGABYTE customers:

For providing a better Internet service and more vivid interface, GIGABYTE has re-designed the website structure.

Original links and folders have been changed. Please use the link below to find your information.

Home
Corporate
Products
Support
Awards
News
Where To Buy


_________________________________

I didn't see a link for the NVIDIA C51 Chipset Driver (include chipset\lan\sata raid driver)
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