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Blue Screen Of Death


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#1
dbguru16

dbguru16

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Hello. My friend has an HP laptop running Windows Vista. Recently as she uses her laptop she will randomly get the BSOD (blue screen of death). I've asked and it doesn't seem to matter what she's doing at the time it happens. The BSOD will appear, and in about less than a minute the laptop will shutdown on its own. I witnessed it happen when I cam to record a HijackThis log file for here. She also has said she's gotten Trojan warnings and such. So I'm hoping I can find some help here with the log file provided. I plan to visit again with a few programs I use to clean my computer of bugs, viruses, trojans and things myself. Thank you for any help you can provide.
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[attachment=28278:HiJackThis_log.txt]

Edited by wannabe1, 08 March 2009 - 08:11 PM.

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#2
Broni

Broni

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Navigate to: C:\Windows\Minidump folder.
If you see any .dmp files, zip all of them, and attach zipped file to your next reply.
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